Reviews
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went to a few car lot looking for a good use car and was not treated right because I had bad credit. We went to J & M Auto Sales and had the most wonderful experience with Jerry. He treated us as a customer should be treated regardless of the credit situation. needless to say we drove off in a new vehicle that day.....Thanks Jerry
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought my first truck
This was a very good experience for me as a first time buyer. J&M communicated very clearly with me, and I feel like I was taken care of. I will refer them business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought me a new vechicle
Went to other dealers and was not treated very well. Came to J&M auto sales and was treated like a customer should be treated. He was very nice and helped us out a lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience
Best car buying experience I've ever had. Fast and friendly. I will be buying here again in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad for Business
After checking out a vehicle on the lot, and showing interest in buying. The owner chose to quote me a price from one of three web sites that he had it listed (The highest price!). That same day he changed his price on Cars.com to reflect the higher price. I chose not to buy .... Bad for business, three months later the car is still listed at that price and has not sold! Don't get me wrong, I know the guy needs to make a buck, but not like that. I found a much better deal on the same style vehicle (mint condition) for half the price thanks to cars.com.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
To the Disappointed Buyer, we pride ourselves on advertising the prices the same on any site, however sometimes since we're human we do make mistakes. And it that be the case I do apologize to you. However I don't remember ever changing prices lately, and I doubt that you could buy a car, truck van or suv cheaper in Indianapolis as you say especially for half the price, people come here because of prices most of the time, and I sell online out of state all many times, and ship. We've sold as far away as Colorado, Tennessee, Ohio, Illinois, Texas and even Canada. Web sites and buyers, are mainly price driven. My vehicles are always serviced and ready before you buy them, plus they get a zero deductible nationwide warranty that cost me, not the customer. So please keep that in mind when you read this, many other people feel different than you do "Bad for Business", but thanks for your response, it only lets people know that they are welcome to leave their comments here. I'll put my name.. Jerry A Stowers of J&M Auto Sales Inc of Lebanon Indiana
My experience at j and m
This is the 2nd car we have bought here. We have had 2 wonderful experiences!! Jerry was great. We will come back again should we need another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy with my purchase
I just purchased my first car from J&M motors. The staff was respectful and kind. My vehicle was clean and in very good condition. I have already told others about J & M and I plan to purchase again from them. Great place to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy With My Vehicle
I just purchased my first car from J & M motors this evening and they made the car buying experience pleasant and easy. Jerry was prepared and the paper work was approved easily. The car I bought was clean and you could tell it was taken care of. I have told my daughter to tell her b.f. to check this place out. I am sure Jerry can help him as well as he did me. 5 star rating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience With J & M Auto Sales
I just purchased my first car from J & M today. A white Olds Bravada and I found the experience to be easy and painless. Jerry and Ed were both respectful to me and they helped me find a car with the features I wanted. I have already told my family to buy here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding!
We drove 65 miles to visit this dealership. Great experience and no hassle. In and out in 30 minutes, great service, great choices, great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase