Reviews
Superior!
Manager David and Chris made it possible for us to purchase and drive out the same afternoon. They worked hard to make us happy. Nancy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We hope to be of service to you again!
Excellent Service!
I’m extremely happy with my purchase experience at Nalley Acura and would highly recommend them in the future. I got to work with Chris and he was simply exceptional. Chris worked hard to make sure I got into a vehicle I absolutely loved. I did not feel pressured and felt like Chris was more interested in making sure I got into a vehicle that I wanted than simply making a quick sale. Chris was diligent, responsive, friendly, knowledgeable and very helpful. I walked away at the end of the sale not only feeling like a got a great vehicle but also a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Deb L., thank you for the high rating! Our team works tirelessly to provide excellent customer service.
New car!
Chris was very helpful, courteous, knowledgeable. He answered all my questions. I appreciate his help with purchase of my new car. I had a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jmdx, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Great Experience!-SA
I highly recommend Nalley Acura. Chris Pugh the sales person is a gem! He is very knowledgeable and makes the buying experience pleasurable. Chris doesn’t rush the process and listens to the buyer's needs. Thank you Chris for such a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Always an excellent experience at Nalley Acura!!
I have always been impressed with the level of service provided at Nalley Acura. All of the service guys are excellent and make each visit pleasant. Recently, my husband and I purchased a second Acura and were fortunate to be helped by Chris Pugh. He thoroughly answered our many questions and really made our purchase experience a great one from start to finish. I would not hesitate to recommend Chris and Nalley Acura to family and friends. I look forward to future visits!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kesha L., we are delighted to see this rating! Have a great day!
Chris Pugh is what makes Nalley Acura top notch!
My experience with Chris Pugh at Nalley Acura is what will bring me back as a customer, and recommend to friends. It was a cold, rainy day, we test drove the vehicle and was out in less than 2 hours. He made the entire process so easy- he’s extremely experienced and definitely knows what he’s doing. I’ll also add- one thing needed to be replaced on the vehicle, so he worked it out at the Toyota dealership down the street. He followed through the process with me to make sure it was done correctly, and I was happy with it. It’s not often you meet a salesperson that follows through! I was so glad Chris Pugh took care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Kellyb, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Great experience!
Chris made the entire process easy, quick, and stress free. He had all the paperwork ready to go and was able to answer all my questions about warranties, features of the car itself, and so much more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks so much for rating us so high! Be safe on the road!
I bought a new car here
The first time I had to buy the new car in here. I like Chris Pugh. He is very nice 👍. Yes, I’m recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did!
Love my car!!
Chris Pugh was awesome to work with on getting my car. He was very helpful and made the whole process seamless and it was quick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recommend!
Great experience! They were friendly and very patient with my concerns and numerous questions. I arrived late after work and Chris didn’t rush the process at all, even taking time to set up my blue-tooth/gps, even though it was well past closing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
