Reviews
Very responsive either via phone, text or email.
Very responsive either via phone, text or email. Willing to make you feel very comfortable
Very responsive either via phone, text or email.
Very responsive either via phone, text or email. Willing to make you feel very comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear you had a positive experience with our responsive communication and friendly service. Your comfort is a top priority for us. We appreciate your support and look forward to assisting you again!
One of the best dealership experiences I’ve had.
One of the best dealership experiences I’ve had. I went to multiple dodge dealerships who all tried to give me the run around but Palmer was helpful and transparent
One of the best dealership experiences I’ve had.
One of the best dealership experiences I’ve had. I went to multiple dodge dealerships who all tried to give me the run around but Palmer was helpful and transparent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We’re thrilled to hear you had such a positive experience with us. Our team strives to provide transparency and support, and it's great to know we succeeded. We appreciate your feedback and look forward to serving you again!
The truck was ready and fueled but I would have liked the
The truck was ready and fueled but I would have liked the guys to go over some of the dually stuff with me before I left. The head unit needs an update that could have done that at the dealership. There are scratches in the paint along with some imperfections in various spots, like something was set on it or heat damaged it.
The truck was ready and fueled but I would have liked the
The truck was ready and fueled but I would have liked the guys to go over some of the dually stuff with me before I left. The head unit needs an update that could have done that at the dealership. There are scratches in the paint along with some imperfections in various spots, like something was set on it or heat damaged it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're thrilled to hear you had a positive experience overall. We appreciate your suggestions regarding the vehicle overview and the head unit update. Your insights help us improve, and we’ll ensure our team addresses these details for future customers.
Always great service by a very knowledgable and friendly
Always great service by a very knowledgable and friendly staff even during all the construction going on.
Always great service by a very knowledgable and friendly
Always great service by a very knowledgable and friendly staff even during all the construction going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear you had a great experience with our team, even amidst the construction. We appreciate your support and look forward to serving you again!
I was in for a oil and filter change and tire rototion.
I was in for a oil and filter change and tire rototion. They did good work in a timely manner.
I was in for a oil and filter change and tire rototion.
I was in for a oil and filter change and tire rototion. They did good work in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We're glad to hear you had a positive experience with your oil change and tire rotation. Our team strives to provide quality service efficiently. We look forward to seeing you again for your next maintenance needs!
Excellent customer service by both Tony and Sarah!
Excellent customer service by both Tony and Sarah! Palmer Dodge has been taking care of my Jeeps and RAM trucks for nearly 15 years now. No matter where or what I buy, this is my shop.
Excellent customer service by both Tony and Sarah!
Excellent customer service by both Tony and Sarah! Palmer Dodge has been taking care of my Jeeps and RAM trucks for nearly 15 years now. No matter where or what I buy, this is my shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ron! We’re thrilled to hear that Tony and Sarah provided you with excellent service. It’s great to know that you trust us with your Jeeps and Ram trucks for so many years. We appreciate your loyalty and look forward to serving you for many more!
I was in for sun Visor replacement and belt change, work
I was in for sun Visor replacement and belt change, work was completed vas promised, friendly service writer, very helpful as well
I was in for sun Visor replacement and belt change, work
I was in for sun Visor replacement and belt change, work was completed vas promised, friendly service writer, very helpful as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that your service experience met your expectations and that our team provided friendly and helpful support. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Anna, Tony, and Thomas were great to work with.
Anna, Tony, and Thomas were great to work with. The negotiation process was fair and straightforward, and the team was very helpful. The only hiccup was a slow detailing process post-purchase due to there only being one detailer working at the time. However, the team was very apologetic and did what they could to speed the process along.
Anna, Tony, and Thomas were great to work with.
Anna, Tony, and Thomas were great to work with. The negotiation process was fair and straightforward, and the team was very helpful. The only hiccup was a slow detailing process post-purchase due to there only being one detailer working at the time. However, the team was very apologetic and did what they could to speed the process along.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoyed taking my vehicle here, they were prompt with
Enjoyed taking my vehicle here, they were prompt with service and I will return here
Enjoyed taking my vehicle here, they were prompt with
Enjoyed taking my vehicle here, they were prompt with service and I will return here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're thrilled to hear you had a great experience with our prompt service. We look forward to welcoming you back for your next visit!
Very quick to return my calls and texts.
Very quick to return my calls and texts...and keeping me in the circle..thx
Very quick to return my calls and texts.
Very quick to return my calls and texts...and keeping me in the circle..thx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We're glad to hear that our team was responsive and kept you informed. Your experience is important to us, and we appreciate your support!