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Palmer's Airport Hyundai

(1,147 reviews)
Visit Palmer's Airport Hyundai
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm 12:00pm–6:00pm
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award

Reviews

(1,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer's Airport Hyundai from DealerRater.

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Great staff great great great great great great great great

Great great I give them 5?on everything they will get you in & out fast right to the point they do great work I'm very happy with what I got

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Service Department in Mobile

Between the wonderful staff and quick service this is the only place to go. I recommend anyone looking for quality service to try out Palmer's Service Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service

When the SUV I purchased had issues with the seat belt sensor that could not be resolved, Bobby Hensell (Sales manager) and Raymond Eggert (saleman) went the extra mile to make sure the situation was "made right" and that I was happy with our solution. Everyone at the dealership was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

WONDERFUL EXPERIENCE

RAYMOND WAS GREAT TO WORK WITH AND MADE MY FIRST TIME BUYING EXPERIENCE THE BEST. MR. MCMURPHY MADE THE FINANCING SIMPLE. THANKS TO BOTH FOR MAKING THIS A SIMPLE BUT PERFECT CHOICE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience as a first time buyer

As a first time buyer, I appreciated the time taken during the purchasing process. Darius took the time to show me all the features of my new car and even followed up with me the next week to make sure I didn't have any more questions. Every one was very helpful and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tire replacement

I went in to just get a tire replaced and already had the tire in my trunk and as after waiting an hour and 1/2 they come out to tell me that I had a flat tire and it needed to be replaced... I then informed them that is exactly why I came and what I told them at the start. It then took them another hour and 1/2 to put that on and when I got in the car, they only filled the new tire up half way. It was a very poor experience and do not think I will return there even though I bought the car there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

excellent service

everyone smiles when you enter the building. Vicki Bodet is very nice. Neil wanted to update my Tuscon but i don't him i couldn't part with Jimmy Buffet. i explained my car is caribbean blue and i was a parrot head.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful and Unexpected!!

I received an oil change and 4 new tires; my car was serviced but they also WASHED my car; SURPRISE! What service!!! Thank You ALL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly Fast Service

Yes, the service is always fast and service personnel always friendly... willing to make the experience pleasant and convenient to the customer in every way possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

Hyundai has always provided exceptional service. I've been a customer for 10 years. Always the best!!! They are always prompt. Very friendly staff. Very professional!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.