Reviews
Friendly knowledgeable staff
I’m very happy and satisfied with Riverside Porsche! The service staff was very attentive and courteous. I will definitely return there to service my Porsche.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive review! We are delighted that our service met your satisfaction, and that you found your experience working with us to be 5-stars all-around. We look forward to continue serving you and your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager
Excellent service
I have been using this dealership to service 2 Porsche cars; a chaynne turbo and a 911 , for the past 3 years. Best Porsche service I have ever received. They keep you in the loop all the time, they are very respectful and knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this excellent review! We are so appreciative of your loyalty, and we are honored that our efforts consistently meet your satisfaction. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager
Another Panamera, Another 5 Stars
Just picked up another Panamera from Porsche Riverside. This time was helped by John. Very clear, up front communication and efficient process. Even my 7 year old enjoyed his first ever car dealership visiting. Enough said.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Porsche Panamera! We are so glad that we had the opportunity to work with you again, and we are delighted to hear that both you and your child had a positive experience. We aim to ensure that our customers' visits are as smooth and efficient as possible, and we hope that you continue to confide in our dealership for each of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager
FANTASTIC SERVICE!!!
David Barron really came through for me- AGAIN! I needed my 911 Turbo S serviced before I took it on a 10-day road trip. Effortlessly (and at the last minute- I might add) my loaner (a brand new Cayenne!) was waiting for me and everything was handled smoothly and efficiently - with a simple text to David everything was arranged and like clockwork I was in and out of the dealership and on my way. David's handling of details and oversight always makes my experience at Porsche Riverside an exceptional experience- so much so that I would never consider taking my business to a different dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your amazing review! Your safety and satisfaction are our priorities, and we are overjoyed that David could make your recent visit so smooth and efficient. It is our pleasure to do all that we can to assist you, and we will certainly continue to offer you nothing less than the same quality service in the future. We wish you the safest of travels and look forward to serving you again soon. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager
End of lease purchase
Jb Britz was the salesman who facilitated the end of lease purchase of my car. He was extremely helpful in moving the process through all of the steps of inspection and re-certification for the warranty. Jb was very personable and explained the process when I had many questions. I would not hesitate to contact him when I am looking for another car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this positive review! We are so pleased that Jonathan could be of great assistance to you and make your purchasing process a seamless experience. If you ever have any further questions or concerns, please do not hesitate to let us know. We look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager
5 Star as always
I took my wife’s Cayenne in for what I thought was going be an expensive brake job, but as always the service team reassured me that it was most likely brake dust buildup. And sure enough that was the cause of the noise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex, Thank you for your 5-star review! We are so glad that we could be of assistance to you and get your and your wife's concerns taken care of. We wish you both the safest of travels. If you ever have any further questions or concerns, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager
Above and Beyond
This team did all things necessary (extra mile) to accommodate and consummate a fair transaction. Well done! I recommend this dealership to anyone. Great guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Toni, Thank you so much for your recommendation! It is our goal to provide our customers with the best deals and most reliable service, and we are so pleased that we could help you leave in a great, new vehicle. We congratulate you on your new ride and hope to hear from you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regard, Mark Marchant - General Manager
OUTSTANDING SERVICE
David Barron was an OUTSTANDING Service Advisor. As I entered the Dealership David was very quick to greet me and listen to my concerns. David recapped the service needs that I shared to him and ensured that nothing was missed. David quickly got me a ride home so I could get back to work and called me a few hours later letting me know what my vehicles needs were and when I could expect my car to completed. I drop by the dealership a day later to retrieve a personal item out of my car and David walked me to my car, introduced me to the technician Eddie, and Eddie showed me what he was working on and reviewed the needed repairs that was taking place to my car. Eddie was very patient answering my questions and his work area was impeccably clean. Every part was nicely laid out and my car was being treated as if you were getting surgery in a doctors office. I couldn't ask for any better service!!! David will always be my service advisor from now on. GREAT JOB !!!! David and Eddie : )
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share this amazing review! We are happy to hear that David and Eddie took exceptional care of you and your vehicular needs throughout the entirety of your visit. Providing thorough, quality, and reliable service is so important to us, and we are certain that David will continue to offer you nothing less in the future. We look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regard, Mark Marchant - General Manager
The best!
The best dealer in the U.S. for a reason. Always go above and beyond with service. We live in Italy 6 months of the year and whenever we come home to California we make sure we stop by Walter's Porsche.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! It is our pleasure to go above and beyond to serve you, and we are overjoyed that our efforts have earned your full confidence. We wish you the safest of travels, and we look forward to continuing to provide you and your vehicle with our best care- for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regard, Mark Marchant - General Manager
Amazing customer service experience!
Had challenges with local dealership in Texas finding the car I wanted. Located it on you website, flew to California to close. Best experience ever!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that your search led you to our dealership and that we could get you into exactly the vehicle you had in mind. We wish you the safest of travels in your new ride. Please feel free to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regard, Mark Marchant - General Manager
