Mercedes-Benz of Houston North

. The service is excellent and the advisors are great. Wil continue to be a customer.

Dealer was very nice my 3 year old loved all the snacks they had in baskets, the buying process was very smooth and fast I will be buying another Mercedes in the near future.

Great!!! The salesman helped me throughout the buying process and has stated in contact with me since the purchased. I believe I am going to enjoy the relationship developed with the North Houston dealership. I like the car and us meeting my experience extraction. Thank you.

Good and relatively fast very professional, salesman Kamran is very knowledgeable and helpful Left the dealership feeling like a real winner Thank you very much

Purchased a used vehicle. Female Buyers Beware!! they just want to move a unit off the lot. When I was expressing about the details and what needed to be fixed on the car, I was made to feel very uncomfortable. “Ma’am this is a used vehicle”. Purchased car 2 weeks ago and I am still riding around with a hole in front bumper waiting on part to come in (UNACCEPTABLE), this is a 2-year-old Mercedes-Benz that looks like it should be scrapped. Tried to communicate before the 250-mile max that I wanted to swap for another vehicle, but I was talked over, and “gaslit". Now, I must keep a car that I don't want. Will trade as soon as I am able, but WILL NOT purchase another Mercedes-Benz especially from Houston North (first and last one) The first time I went to test drive a car at North Houston Mercedes; I was left in waiting area for 45 minutes after test drive while my salesperson worked with another customer! I left the dealership feeling mishandled. Unfortunately, I returned the next week and purchased. As of July 31st. I should never have been able to take possession of my vehicle with the dents/scratches on the car. I was promised it would fix so I agreed. I did not see the missing part on the front of the vehicle until the next day. I mentioned all my concerns and was told it would be fix. As of July 31st, the dents are fix (thank you). I had to schedule with service myself to get the scratches buffed out and it should be done today, August 1st. Still waiting on part for front bumper. I am embarrassed to drive car around because it does not reflect the Mercedes brand.

I found the vehicle I have always dreamed of with the help of Venice Hunter as my Sales Representative and Anthony on the Financial Side at the Mercedes Benz Dealership in North Houston! She was kind, thoughtful, patient and completed the sale of my vehicle in a timely manner. I will always go back to Venice when I’m ready for my next purchase. Thank you so much Venice and I appreciate everything you did for us!

Willie Byrd does a great job. No pressure to buy and excellent customer service . I would definitely recommend him

I love coming to Mercedes Benz Houston North. The service is always great! Jason is so patient and does a great job with thoroughly explaining the issues that I have. Isaiah was my service provider recently and he took good care of me. Thank you all for being so great!

I had an absolutely amazing experience buying a car from this dealership! From start to finish, everything was handled with such professionalism and care. I've never felt more valued as a customer, and the staff went above and beyond to ensure I could get the vehicle I wanted. Truly the best car buying experience I could have hoped for!

I had a great experience at the Mercedes dealership recently and wanted to share my appreciation. My salesperson was incredibly helpful, always available during business hours, and even went above and beyond after hours to make sure I was completely satisfied. That level of dedication really stood out to me. The entire location was very welcoming and hospitable to both me and my family. On the day I picked up my car, they happened to have a buffet available for everyone. I?m not sure if it was planned or just perfect timing, but it truly made the day feel extra special like they were celebrating with me! Thank you to the team for making the entire process smooth, enjoyable, and memorable.