Silveira GMC

I recently brought my Hummer in for warranty work and worked with Mark Rochioli. He was professional, helpful, and kept me informed throughout the process. Everything was handled smoothly, and the experience was excellent from start to finish.

Silvera has been my favorite dealer for years. Service was complete and timely and the service rep explained all of the work that was done.

I appreciate that this service department does not try to sell me parts or services that I don’t actually need.

As always, my regular service appointment was easy to schedule, on time, with satisfactory pricing. Very friendly and informative service technician. Comfortable waiting are. Highly recommend Silveira.

Was dealing with a different GMC dealership on a different truck and they found this one at GMC silvera Healdsburg for me. Told them I didn't have a whole lot of time to wait and I needed to leave with the truck that day I come in. They said no problem. Did the paperwork through email to quicken the process. Already was told what my total was going to be before going in. I go in, I test drive it, everything seems to be in order. Unfortunately GMC silvera Healdsburg didn't have any of my paperwork. So I had to resubmit everything. And my cost I originally agreed upon was wrong and I had to recreate them three separate times.b I was there for 4 hours with a newborn. During my long wait. My truck was going to get cleaned up and wouldn't start and so, I wasn't able to leave with it. Got the truck back in 2 days with some sort of electrical issue that they fixed. 5 days later the AC goes out so I take it in. They took care of it. The thermostat was stuck. Spoke to Ross who said this was a courtesy and we sold you an "as in". 4 days later my truck shuts off while I was driving it. Unfortunately in an area that had no cell service and had to walk a mile with my daughter to get a tow. Unfortunately I live an hour away from the dealership so when I called to express my concerns they mentioned "as in" again and told me to get it in and they will look at it. Unfortunately at this point it's been driven for one week since I bought it. It's been sitting in my driveway since it broke down and I'm unable to get it to the dealership which is an hour away. So I'm writing this review "as it is" the only thing that I can do at this point. It's another electrical issue going on unfortunately. The had a lot of red flags telling me not to do this, but lean towards the trusting name of GMC Silveria. always had Chevy trucks and now this whole experience has me 2nd guessing their brand name.

The salesman met my needs for a vehicle. They found me a 2025 used vehicle that was just what I was looking for very professional and personable interaction.

Professional and knowledgeable service staff. Great communication. They explained what would be done and kept me informed how the work was progressing and if there was anything else that should be done.

Kind and friendly staff, checked in on us while we waited and kept us updated on the progress and estimated time of completion of service. We had a short and comfortable wait while our new vehicle had its first service.

Gerardo was amazing. he was so helpful and patient from start to finish. I feel he went above and beyond what most car sells people do.

Enjoyed the service and experience when bring in my vehicle. They explained what they were going to do, what grade of fluids was used. Thank you