Reviews
Our buying experience at Rudolph Honda was bittersweet.
Our buying experience at Rudolph Honda was bittersweet. Salvador, who assisted us throughout the process, was very professional, helpful, and respectful of our time. He made the shopping experience comfortable and answered our questions thoroughly. However, things became disappointing when it came time to finalize the deal. We were informed that the 100,000-mile/7-year powertrain warranty Salvador had told us applied to the vehicle we wanted to purchase was actually not available for that vehicle, and Rudolph Honda was unable to honor that information. This misunderstanding significantly affected our decision and left us feeling frustrated at the end of what had otherwise been a positive experience. We appreciate Salvador’s professionalism, but clearer communication and honoring quoted terms would have made this a much better experience overall.
Our buying experience at Rudolph Honda was bittersweet.
Our buying experience at Rudolph Honda was bittersweet. Salvador, who assisted us throughout the process, was very professional, helpful, and respectful of our time. He made the shopping experience comfortable and answered our questions thoroughly. However, things became disappointing when it came time to finalize the deal. We were informed that the 100,000-mile/7-year powertrain warranty Salvador had told us applied to the vehicle we wanted to purchase was actually not available for that vehicle, and Rudolph Honda was unable to honor that information. This misunderstanding significantly affected our decision and left us feeling frustrated at the end of what had otherwise been a positive experience. We appreciate Salvador’s professionalism, but clearer communication and honoring quoted terms would have made this a much better experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Showed them what another dealer a few hours away was
Showed them what another dealer a few hours away was offering, a 4k discount, the counter offer was a 4k discount with about 3900 dollars in add ons. Add ons worth maybe 400. They wouldn't budge. So I drove 4 hours cost me half a tank of gas .and 100 bucks for a hotel, good return on my money 4k in my pocket. It's worth the trip even an 8 hr drive is worth it. That's 4k and about 80 dollars a month in your pocket. They are decent people, and there to make money, I get it. But fair is fair.
Showed them what another dealer a few hours away was
Showed them what another dealer a few hours away was offering, a 4k discount, the counter offer was a 4k discount with about 3900 dollars in add ons. Add ons worth maybe 400. They wouldn't budge. So I drove 4 hours cost me half a tank of gas .and 100 bucks for a hotel, good return on my money 4k in my pocket. It's worth the trip even an 8 hr drive is worth it. That's 4k and about 80 dollars a month in your pocket. They are decent people, and there to make money, I get it. But fair is fair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Recall work was completed very promptly and wait time was
Recall work was completed very promptly and wait time was not as long as originally expected.
Recall work was completed very promptly and wait time was
Recall work was completed very promptly and wait time was not as long as originally expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The sales lady Martha was very helpful, she meet all my
The sales lady Martha was very helpful, she meet all my needs. Had a good deal.
The sales lady Martha was very helpful, she meet all my
The sales lady Martha was very helpful, she meet all my needs. Had a good deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super thankful with the team that assisted me.
Super thankful with the team that assisted me. They made sure everything went smoothly and got me right. Luis Ayala is the man! Thank you once again for the hospitality. Will definitely buy from them again in the future!
Super thankful with the team that assisted me.
Super thankful with the team that assisted me. They made sure everything went smoothly and got me right. Luis Ayala is the man! Thank you once again for the hospitality. Will definitely buy from them again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was great.
Service was great. The technician was curteous and answered all my questions. Your staff was very helpful in providing shuttle service.
Service was great.
Service was great. The technician was curteous and answered all my questions. Your staff was very helpful in providing shuttle service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Rick was incredible!
Rick was incredible! I couldn’t have asked for a. Better person to help me… Never let him go.. I would give him 20 stars if I could!!
Rick was incredible!
Rick was incredible! I couldn’t have asked for a. Better person to help me… Never let him go.. I would give him 20 stars if I could!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sent a video of what needed to be done (and where the car
Sent a video of what needed to be done (and where the car was checked out). Clear about what they thought needed to be done (with all relevant information) and why so you could make a decision.
Sent a video of what needed to be done (and where the car
Sent a video of what needed to be done (and where the car was checked out). Clear about what they thought needed to be done (with all relevant information) and why so you could make a decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a Honda CRV Hybrid on May 9, 2025.
I purchased a Honda CRV Hybrid on May 9, 2025. My wife and I were assisted in the purchase by Mr Joseph Cuellar. We had shortlisted a couple of models and finally chose the CRV Hybrid. Mr. Cuellar explained all the car features, helped with the test drive and paperwork. We completed the finance procedures with Mr. Lucas Grendahl who explained the various financing options clearly. Mr. Cuellar was very knowledgeable and helped make the entire purchase an easy experience.
I purchased a Honda CRV Hybrid on May 9, 2025.
I purchased a Honda CRV Hybrid on May 9, 2025. My wife and I were assisted in the purchase by Mr Joseph Cuellar. We had shortlisted a couple of models and finally chose the CRV Hybrid. Mr. Cuellar explained all the car features, helped with the test drive and paperwork. We completed the finance procedures with Mr. Lucas Grendahl who explained the various financing options clearly. Mr. Cuellar was very knowledgeable and helped make the entire purchase an easy experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
He ido a muchas agencias.
He ido a muchas agencias. Y está es la primera que no me siento acostada.el trato fue muy relajado y tranquilo. Si voy a recomendar un lugar será este. Rudolph honda
He ido a muchas agencias.
He ido a muchas agencias. Y está es la primera que no me siento acostada.el trato fue muy relajado y tranquilo. Si voy a recomendar un lugar será este. Rudolph honda
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
