Auto Web Expo

My experience was quick fast and efficient! I usually when purchasing a vehicle spend half the day jumping through hoops, there was none of that here.

Ali was great, no issues or pressure, helped me finance with ease. Truck is great

Drove 3 hours from Oklahoma to purchase a BMW X1. I’m glad I gave myself some time before writing this review because Ali really came through—he followed up and kept his word, which I truly appreciate. Unfortunately, I can’t say the same for the rest of the experience. Aime, the sales manager, came across as annoyed with us, and Maryam in finance lacked basic customer service. As someone who has worked in sales and customer service for over 13 years, I know how far professionalism and a positive attitude can go. If it weren’t for Ali, my rating would definitely be much lower.

Hands down the best in the car business. I have purchased multiple times and I won’t buy from anyone else. If you’re looking for a next level car buying experience, go see Ali Hussain at Auto Web Expo Plano. You won’t regret it. Ali is truly one of a kind. He’s professional, knowledgeable, and you can tell he genuinely cares about helping you find the right car. He has never steered us wrong and always recommends what’s best, not just what’s easy to sell. Every time we go, it feels like a luxury experience. The dealership always has beautiful high end cars at great prices, and the whole process is smooth and stress free. I’ve been buying cars from Ali for over 8 years now, and this is the 5th car my family has purchased from him. That kind of relationship and trust says everything. We are absolutely in love with our new Cadillac Escalade. It’s perfect for our family and we couldn’t be happier. If you want someone you can trust who will take care of you, Ali is your guy go see him!

Ali Hussain provided excellent service, was honest, helpful, and made my car-buying experience easy.

Great experience buying my car from Auto Web Expo. The process was smooth and stress-free, and Ali Hussain was very helpful, professional, and easy to work with. The car was exactly as described—clean and in excellent condition. I really appreciated the honesty and transparency throughout. Highly recommend if you’re looking for a quality car and great service.

First, it's old school shady high pressure hidden fee stuff. Over 3k in "dealer services" above the advertised price, plus other normal fees. Then the finance pitch, which hides yet more ridiculous fees, despite them figuring out by now that I was probably paying cash and can do math. I'm an out of town buyer. I specifically asked about dents, dings, scratches. No, there are none. Sent *selected* pictures and videos (which cannot be drilled down on). Lots of pressure to just do the deal. "You don't need an inspection, we do one for you." So I got an independent inspection, and when he showed up said he really couldn't comment on paint, etc because it was very dirty. The guy actually offered to come back at no charge later if they cleaned it. The call I got when he returned was "Good thing I came back, there is a large scratch to the primer on the fender." Glad I spent the money on the inspection, but it should have never come to that. Pressure, misleading photos, misrepresented product, and junk fees. Pass on this place, for sure. I think they're just hoping someone is half asleep or stupid.

Great place and great service. Ali is my go to guy! Always makes the process smooth and takes care of me. Thanks Ali!

It was a pleasure working with Ali to finalize my purchase of my new car.

Scam , hidden fees , unprofessionals , I was texting with a sales person name Carolina she was so rude .