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Rick Hendrick Toyota Sandy Springs

(2,816 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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Reviews

(2,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota Sandy Springs from DealerRater.

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Nicole is an excellent advisor.

Nicole is an excellent advisor. Someone named Ivan was listed. Did not see him . Had an appointment with Nicole.

Nicole is an excellent advisor.

Nicole is an excellent advisor. Someone named Ivan was listed. Did not see him . Had an appointment with Nicole.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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David and Jennifer in F&I were outstanding.

David and Jennifer in F&I were outstanding. Completed our transaction in one day! Will go back to them next time I need to update my car!

David and Jennifer in F&I were outstanding.

David and Jennifer in F&I were outstanding. Completed our transaction in one day! Will go back to them next time I need to update my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership, amazing people, and a great selection

Great dealership, amazing people, and a great selection of cars. Thank You to Lou for helping us get a great 4runner!!!

Great dealership, amazing people, and a great selection

Great dealership, amazing people, and a great selection of cars. Thank You to Lou for helping us get a great 4runner!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings! We appreciate your feedback and are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care. Tim Hackney General Manager

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Service department has always been good.

Service department has always been good. Greg was very nice today. The remodeled waiting room is great.

Service department has always been good.

Service department has always been good. Greg was very nice today. The remodeled waiting room is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 Stars and welcome to our Hendrick Family! Tim Hackney General Manager

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Excellent service by Melissa and customer service team,

Excellent service by Melissa and customer service team, very efficient. I had an earlier good experience where a part needed replacement and the spare part had to come from Japan, which was well coordinated smoothly executed

Excellent service by Melissa and customer service team,

Excellent service by Melissa and customer service team, very efficient. I had an earlier good experience where a part needed replacement and the spare part had to come from Japan, which was well coordinated smoothly executed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

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My service representative, Rahman, did an excellent job!

My service representative, Rahman, did an excellent job! He is courteous and professional and knowledgeable. I highly recommend Rahman for all your service needs!

My service representative, Rahman, did an excellent job!

My service representative, Rahman, did an excellent job! He is courteous and professional and knowledgeable. I highly recommend Rahman for all your service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Greetings! We appreciate your feedback and are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care. Tim Hackney General Manager

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The sales team (Tae and Stephanie) was easy and fair to

The sales team (Tae and Stephanie) was easy and fair to deal with. It was obvious that their commitment was geared to a positive customer relationship and not just a transaction. I was very pleased. They give car dealers a good name.

The sales team (Tae and Stephanie) was easy and fair to

The sales team (Tae and Stephanie) was easy and fair to deal with. It was obvious that their commitment was geared to a positive customer relationship and not just a transaction. I was very pleased. They give car dealers a good name.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the review. We appreciate you being a part of our Hendrick Family. Take Care! Tim Hackney General Manager

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I love the video showing the inspection and maintenance.

I love the video showing the inspection and maintenance. The car was clean with a nice smell.

I love the video showing the inspection and maintenance.

I love the video showing the inspection and maintenance. The car was clean with a nice smell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Greetings! We appreciate your feedback and are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care. Tim Hackney General Manager

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Mr. Casateli was prompt,and very helpful I enjoyed the

Mr. Casateli was prompt,and very helpful I enjoyed the service appointment. Thanks Toyota team 🤓🎉

Mr. Casateli was prompt,and very helpful I enjoyed the

Mr. Casateli was prompt,and very helpful I enjoyed the service appointment. Thanks Toyota team 🤓🎉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Greetings! We appreciate your feedback and are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care. Tim Hackney General Manager

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Aldrich was amazing to work with.

Aldrich was amazing to work with. He made the whole car buying process very enjoyable

Aldrich was amazing to work with.

Aldrich was amazing to work with. He made the whole car buying process very enjoyable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Tim Hackney General Manager

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