Stockton Honda

Submitted my S2000 for a Check Engine light problem. Immediately discovered that the diagnostics fee when from $89 to $170. Diagnostics consists of attaching a reader to the vehicle's electronic diagnostic port, reading the code given by the system, and looking up the meaning of the code in the book. The service manual will then provide the preferred repair procedure and the required parts. At most an hour's job. The code indicated the primary Oxygen sensor was bad and I was quoted an amazing $647.09 for one sensor plus whatever the labor would be. Official Honda Parts sold online place the retail price of the Oxygen sensor at $402.76, or $244.33 less. Stockton Honda was not willing to lower their price to match the online "Official Honda" parts price. A code reader costs about $40. The code descriptions are available online. So if I had invested in the code reader and provided one hour of labor, I could have purchased the part online (just as fast) and had any shop do the work. The total price would have been closer to $594.32 with tax instead of $1,045.33 - a $451 savings. Price gouging during the pandemic has become standard procedure for big businesses. I won't go back to Stockton Honda.

All my needs were satisfied I love my new car, I will continue to always buy my cars from Honda

Great customer service, the only issue is long wait

As usual, my experience with Honda services was once again - excellent!

Had my vehicle repaired here and richard was a phenomenal service provider. Had my car fixed and loaned me a rental as it was being fixed

Brought my car in for a early service and even told me what needed to be done such as replacing a separating tire

Thank you to Branden and Damin for being so helpful and making my car shopping experience as easy as possible. Also, Eric was great, he showed my Dad the car features before leaving the dealership.

Excellent service. Would like shuttle service to be restarted.

It took all day, my parts was sold to another customer an they labor is very expensive

Aaron Lowe was my salesman. He was amazing!! Knowledgeable, friendly, professional, and didnt pressure me one bit. Finance guys were equally as good! Would definitely recommend Stockton Honda to my friends. And in fact I have already gave out the cards Aaron gave me!! Glad I took the time to drive the extra distance to Stockton!!