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Vern Eide Acura

(225 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vern Eide Acura from DealerRater.

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Kevin T. made our experience with Vern Eide a very good one.

When we bought my wife a 2015 Acura MDX from Vern Eide the salesman tossed in the front floor mats as we left the showroom to drive back to Omaha, NE. We figured out later that they were the wrong floor mats and didn't secure down to the floor because the holes didn't line up with the studs sticking up on the floor. Kevin T. called to see how were loving our MDX. I told him about the floor mats not fitting and he said we probably got the older than 2014 floor mats and needed the newer. He checked with his manager and called me right back to say that they were sending new floor mats. They showed up at our home THE NEXT DAY! :-) We're very happy with Vern Eide and will shop there again when we're ready for a new car. THANK YOU KEVIN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

This dealer is helpful friendly and efficient I will...

This dealer is helpful friendly and efficient I will always have my vechile serviced there . They offer me a loaner and call before any parts are purchased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service people were very interested to help me with...

The service people were very interested to help me with my problem, the Facility was very clean and accommodating. The time spent at this place was far shorter than Honda. Will not go back to Honda for service and may not buy another Honda. Because of the long length of time to get simple things done like an oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It was easy to make an appointment and very timely. They...

It was easy to make an appointment and very timely. They completed the work in the time that they estimated. They washed the vehicle also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fantastic staff. pleasant & friendly to work with....

Fantastic staff. pleasant & friendly to work with. Answers all my questions & some I didn’t even ask., definitely suggest them to anyone looking for a great place to shop!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

EXCELLENT, EXCELLENT, EXCELLENT service as usual....

EXCELLENT, EXCELLENT, EXCELLENT service as usual. Preston, Katie, Dave everyone always go above and beyond👍👍 I would recommend Vern Eide Acura to everyone for their service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked with Preston mostly and he was very caring and...

I worked with Preston mostly and he was very caring and was a good listener. The other workers were nice. Work was done well.Will recommend you to others. Thank you !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

positive experience acquiring a low mileage certified Acura

Only good things to say about the whole transaction. My sales rep. is very knowledgeable, and made every effort to show me the new SUV's features. Kevin Thompson is a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Great sales guy!

Our salesman, Kevin Thompson, truly went above and beyond! From the first time on the phone forward, the guy took care of us. Our purchase was long distance, so a great deal of trust went into the purchase. Ended up with a vehicle that was been super and is exactly what we needed. I would recommend Kevin to all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Another great experience

We are once again grateful for the professional service we got from Kevin and the Vern Eide Acura team. We have now purchased two vehicles from Kevin. He and the team listened to what we were looking for and ultimately delivered. We intentionally waited for the right vehicle because we wanted to keep our business where we felt valued. Kevin goes above and beyond in order to keep you informed both during his work hours and outside of them if necessary. Great customer service. Our personal experience with Vern Eide Acura has been great at all levels. From service to sales they do it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.