Reviews
Silverado
Appreciate Keith with assisting me with my new truck I was in and out in a few hours ! I will be returning Christmas time to get a new Tahoe for my wife and kids! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elijah, we're glad you had such a wonderful experience with us! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Great service
Justin Lester the service advisior has taken excellent care of me and my cars for years. He is highly recommended. The dealership has been good to me too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Bryan, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Service Call with Marie
As a full-time student, I was originally apprehensive about the prices I’d face at the dealership. After calling several well-known repair shops, I finally contacted Marie at Chevy to get a quote. Chevy actually had the best price! I also feel more comfortable having my Chevy actually serviced by Chevy. I felt like I was in great hands with Marie because she openly communicated my repair needs and even worked with me on a repair schedule that fits my finances. I have my third & final appointment in 2 weeks— all of which have been handled by Marie. I also want to commend the entire office. The service area is organized, the waiting area is clean, the staff is friendly, and my wait is never too long. I love how deals are celebrated over the PA! I work in sales & can appreciate the work culture your team has established. Please keep up the great work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stef Young, your wonderful feedback and rating mean a lot to us. Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Thank you to Phil and Troy
Had a really comfortable car buying experience. Got in the Silverado that I actually wanted with all the bells and whistles. Phil and Troy together were honest and extremely helpful. They listened to my wants and needs which I didn’t get at other places. I hope they both are reading this. I want to express to whomever is reading this that you can come here and be taken care of. Thank you gentlemen from the bottom of my heart.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg, we're so glad that we were able to go above and beyond your expectations! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Nick the man
It was a pleasure working with Nick at Rick Hendrick. A very pleasant young man. He listened to what I wanted and delivered. I recommend him to anyone in the buyer market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry, we are glad we could help! Until the next time we meet, take care! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Used truck to NEW
Came in Saturday with the mindset of purchasing a used pick up truck. And Nick Jean-Gilles got me in a brand new truck and I am completely satisfied!!!! So happy I came here and worked with him. Highly recommend!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fernandez, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
2021 corvette
Ricardo was very helpful he went above and beyond to get me the car I wanted. I purchased a 2021 corvette, the car was exactly the way I wanted it with all the options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jabari, we're happy to hear you had such a positive experience with our team! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Innocents the best
When I tell you Innocent is the best at what he does. I’ve been wanting to upgrade from my Colorado to a Silverado. Been to other dealers and they couldn’t get me done. Everything was a fast and easy process, Innocent and Rick Hendrick Chevy gets the job done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grady Barnfield, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Atlanta. Thank you again for the great review! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Buyer Beware!!! Customer Service Is Awful!!!
This place has the worse customer service I have ever seen or experienced. The service director and assistant service manager are crude, heartless, incompassionate. We paid close to $4,000 for work and diagnostic testing, just to have the check engine light to come back on a few days after the repairs were completed. And when were able to take the vehicle back within a couple of weeks, they still wanted to charge for additional codes that magically appeared. They refused to honor the warranty and expected us to pay more. Once again, they are awful!!! Buyer beware, the service is horrible!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Please give Bruce Sinkoe, our Customer Care Manager, a call at your earliest convenience and we will do our best to resolve this with you. Direct Line: 678-957-5384 Email: Bruce.Sinkoe@hendrickauto.com
Nick the man
Came in for a new truck , Nick Jean-Gilles got me in and out . Highly recommend! Best car experience i had in a very long time .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Juan, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Atlanta. Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
