Skip to main content

Rick Hendrick Chevrolet of Duluth

(2,944 reviews)
Visit Rick Hendrick Chevrolet of Duluth
Sales hours: 9:00am to 10:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–10:30pm 7:00am–6:00pm
Friday 9:00am–10:30pm 7:00am–6:00pm
Saturday 9:00am–10:30pm 7:00am–5:00pm
Sunday 12:30pm–6:00pm 10:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 951-0199 (678) 951-0199
Used (678) 389-7036 (678) 389-7036
Service (888) 710-7408 (888) 710-7408

Reviews

(2,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet of Duluth from DealerRater.

Want to share your experience with this dealership?

Write a review

EQUINOX EXPERIENCE

I was shopping with John Morris at RICK HENDRICK CHEVROLET in Duluth, GA. and He was very personable and very helpful. He made our car buying experience a delight and fun. We will be happy to refer him to others. He made sure we were where we wanted to be payment wise and didnt try to force us into something that we did not want and could not afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

"COMPLETLY SATISFIED" SERVICE from John Morris

John Morris was my Salesman at RICK HENDRICK CHEVY located in DulUth, GA.----He gave me his total assistance from the moment I walked into the dealership. I knew immediately that he was going to be able to work with me in helping me to purchase a new car. He was totally hands on during the process, and within approximately an hour, the deal was made. After taking me to my new 2014 Chevy Cruz, John, showed me and my son, all the neat features to the car, and was most efficient in demonstrating how each worked. I left the dealership, totally satisfied with my experience with John Morris, and would highly recommend any of my friends to him, if they are in the market for a new Chevrolet. Sincerely, Daryl Q. Fleming

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

MY LITTLE RED CAR!!!

John Morris from RICK HENDRICK CHEVROLET located in Duluth, GA. was very helpful and got me my new car!!! John was very knowledgeable and courteous. He made sure that i was satisfied even though my purchase was not the vehicle I originally wanted. There was no pressure just the best options that fit my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buford Review

I didn't like that they really push you to write a review and to complete the survey (whenever you get it) as completely satifisfied. No company is perfect in anything that they do.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Salesman, Garrison Majors

I purchased my second automobile from Garrison Majors earlier this month. He is knowledgeable, courteous, and a pleasure to work with. I will procrastinate purchasing an automobile because I dread the entire process of purchasing an automobile. I called Mr. Majors and told him what I was looking for. He called me the next day and told me he thought he found the perfect auto that matched my criteria. The next day, I went and test drove it. I returned that night and purchased the automobile. The process took less than an hour. My husband and I were so please. I will recommend Mr. Majors to all my friends and family. I appreciate him taking the time to make me feel he was really "working" for me. Great Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

MY NEW SILVERADO

John Morris from RICK HENDRICK CHEVY located in Duluth, GA. was my saleman. I had an overall great expierence in dealing with John. He is a man of his word. He actually held to exactly what he said he would do. Unusual for a New Car Sales person. I would recommend giving John a call if you are in the Market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service & Purchase

We came in needing advise and help to trade in our current vehicle for a more family friendly vehicle. The Chevrolet Dealership answered all out questions and concerns and worked with us for the best solution not just for our family but for our financial requirements. We purchased the Chevrolet Malibu 2015,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Customrt Service

Brenda Bryan is the best!!! My mom and sister came there to tratrade in the cruze that they purchase last year from Hendrick. My mom said that this was the best experience she ever had with a sales person. Not only did she traded in her car for a new one but Brenda got them 2 new cars. She also got them something to eat because they have been there for a few hours. I have never had a sales person feed me before. Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great o purchase from a great place.

I was not looking for a new car and ended up totally satisfied. I received a great deal. Thanks Leo Fulledo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Unbelieveable experience...

This was an absolute waste of my time. I shook hands with a sales manager "fleet Manager" and said I we had a deal. Filled out the paper work and was approved. Was called that evening by the salesman and could not return for a day due to him not being there. We arranged a meeting for the following morning and when I arrived he informed me that the truck was sold! I had an employee spend at least 10 man hours on this search and of course my time. Some young sales manager met with me and said there was nothing he could do everyone was looking at me like deer in headlights. There was no professionalism expressed during this whole ordeal. I have owned and operated a successful flooring business for over 25 years. If I or my team would have treated any of our clients we would be out of business... What a joke! This is the first of many reviews I am writing to inform the customer of what a screwed up place Rick Hendrix Duluth is!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No