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Larry H. Miller Volkswagen Avondale

(925 reviews)
Visit Larry H. Miller Volkswagen Avondale
Sales hours: 8:00pm to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00pm–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award
New (866) 740-2057 (866) 740-2057
Used (866) 738-0760 (866) 738-0760
Service (877) 774-6456 (877) 774-6456

Reviews

(925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Volkswagen Avondale from DealerRater.

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Aaron in the service department was very professional,

Aaron in the service department was very professional, kind, helpful, and he explained everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was great.

Everything was great. The process was very easy and smooth. From sales person to finance manager

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The salesman was very courteous, kind and knowledgeable

The salesman was very courteous, kind and knowledgeable of the vehicle, salesman is Lawrence James.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Great service! Explained the areas of concern that needed immediate attention. Overall the service was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was the easiest purchase of a car.

This was the easiest purchase of a car. Diego was great and very helpful. This is my 3rd car from Larry Miller Volkswagen. Wouldn't go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a 930 appointment but waited 2 1/2 hours before our

Had a 930 appointment but waited 2 1/2 hours before our car was seen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please don't hesitate to reach out!

Dealer response

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please don't hesitate to reach out!

I had a wonderful experience everyone was nice and

I had a wonderful experience everyone was nice and respectful easy to work with. I love my car Thanks Larry H Miller Volkswagen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a really bad experience with this dealer.

I had a really bad experience with this dealer. The finance Manager, was excellent, but the general rating of the dealer is bad. They sold me a 2017 Audi S3 with the engine and transmission mounts collapsed and the car has problems with the air conditioner. I told them and even took the vehicle in, they received it and simply did not check anything and kept the vehicle for a whole day. The ironic thing is that they knew about the air conditioning problem, because we agreed that they would fix it at no cost, but they never did and now I have to spend extra money on repairs, even though I bought a vehicle from a certified and reputable dealership. To be honest, I feel ripped off!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

José, I'm deeply sorry to hear about the issues you've encountered with the Audi S3 you purchased from us and the subsequent service experience. I would like to discuss this matter further to ensure everything has been handled properly. Please reach out to me directly at your earliest convenience. I look forward to straightening this out. - Victor Tanori, General Manager, (480) 865-2058

Came in for recall service, Jeff was a great service

Came in for recall service, Jeff was a great service advisor, recall was performed quickly and they gave me a ride to nearby shopping while I waited. Great service overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Erickson is great.

Mike Erickson is great. Wouldn’t go to any other dealership. Very professional and understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.