Reviews
Service With A Smile
My time with service was excellent I really enjoy dealing with Barbara my service coordinator she’s the best always willing to help and her coustomer service skills is above all others
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing about your wonderful experience with Barbara! I am thrilled to hear she took such great care of you. Be sure to let us know if we can be of any more help in the future. - Victor Tanori, General Manager
New key fob
Lost both of my key fobs and had to have my car towed to dealer for new key fob & programming. Pleasant experience with both parts & service depts. Service also took care of an airbag recall while I was there. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raquel, I am pleased to hear that our teams here could help you get you new key fob and recall taken care of. Thank you for coming in to see us and if you should need anything else, be sure to let us know. - Victor Tanori, General Manager
New car
I had a fantastic experience buying a car from Larry Miller Volkswagen dealership I would recommend it to anybody that went there for great service and great customer service satisfaction
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Brian, for your kind recommendation! I am so very pleased to hear you had a fantastic experience with us. Congrats on you new vehicle and be sure to come back and see us again if you should need anything else. - Victor Tanori, General Manager
Jason has been awesome to work with
Jason has been working with me on my older 2007 Jetta to replace an AC compressor and 2 CV axels. He was been great to work with, he very honest and keeps me up to date on where we are in the repair process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am glad to hear that Jason has been keeping you so well informed on your Jetta. Thank you for coming in to see us and letting us help you out. If there is anything else we can do for you, be sure to let us know. - Victor Tanori, General Manager
Volkswagen Rabbit 2007
Brought my car over from Firestone who couldn’t figure out what was wrong and wanted to charge me several hundred dollars for something that didn’t need fixed. This service center located the inexpensive problem and fixed it ASAP.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angela, I am very happy to hear that our service team was able to find the problem and get your car fixed right up for you. Thank you for coming in to see us and if there is anything else we can do for you, do not hesitate to let us know. - Victor Tanori, General Manager
Bad News Incredible Service
Brought my car on for annual servicing 75000 plus miles so knew other things were needed but we were going to spread those out because of finances. I also knew that I was need of new tires - I just didn’t know how badly. New tires became the top priority. Kyle was my service rep sand he did a great job of presenting me. With tire options, answering my questions and providing some financial options Kyle was great in taking the time to make sure I was comfortable with my decision This is the kind of service and attitude I have gotten since first purchasing the car 3 years ago
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for coming back to us over the past 3 years. I am glad to hear that Kyle and our team have been caring for you so well and that we got your tires all figured out. If there is anything else you need in the future, be sure to let us know. - Victor Tanori, General Manager
Wonderful experience
Had a great service from Avondale wolkswagon. Kyle was very helpful and talked me through the whole process of what was going to happen. My oil change did take very long either. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Natalie, I am happy to hear that Kyle was able to walk you through everything that was happening and get your oil change wrapped up sooner than you anticipated. Thank you for coming in to see us and be sure to let us know if you need anything in the future. - Victor Tanori, General Manager
We are very happy with the car
We are very pleased with everyone they weee very helpful and understanding. I will recommend my friends and family to buy a car there best service ever.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Elvira, for this kind wonderful review and kind recommendation. I am pleased to hear you enjoyed working with our team here. Be sure to let us know if you need anything in the future. - Victor Tanori, General Manager
Great service department
We didn’t buy our car here but we always use their service department and love it. Kyle is our service advisor and he is always friendly and knowledgeable. Thank you for years of good service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Guy, I'm so glad you've enjoyed our service department! Thank you so much for coming in and let us know if you need anything in the future! -- Victor Tanori, General Manager
Service and repair
Have purchased several vehicles and really appreciate the quality service. They are never pushy about getting unwanted work done. Really like the service department. Appointments have been punctual.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fred, thank you so much for this wonderful review. I will be sure to pass it along to my team. Don't hesitate to let us know if there is anything else we can do for you. -- Victor Tanori, General Manager