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Caribbean Auto Sales

(66 reviews)

Reviews

(66 reviews)

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Great people, great service

All stars, I have been buying cars from this dealership. Always a pleasure and easy to deal with them. Shoutout to Joe, Sarah, Ozzy and the whole team on taking care of me always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are big scams

After buying a car from these people they repossessed my car within six months because I took my car out of town they work with a small bank call auto factors be careful buying a car from this place please because they would scam you they big talkers please do not deal with this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience!

Great buying experience! Jade Planas was great! He was very knowledgeable, honest, he had all the answers. He made sure we felt happy and satisfied from start to finish. We will absolutely be returning and definitely recommend him to everyone who needs a vehicle. We honestly couldn’t thank him enough. So much grateful, thank you Jade and God bless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience on buying my first car.

Had a great experience on buying my first car in this place, Joe and the crew did everything they could to get me dream car. It was a pleasure making a deal with them. I highly recommend this car dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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why are they even doing business?

went to buy a used bmw. joe gave a good deal however, later he changed the price and said that it's the finance price. had a bad experience

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Angry customer that was scammed

The ABSOLUTE worse place to get involved with they are some serious scammers, check out the reviews on both of their locations EXTREMELY horrible. I lost $10, 500 cash they sold me a lemon.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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THANK YOU!

WOULD LIKE TO SAY THIS IS A ONE STOP SHOP! CARIBBEAN AUTO SALES IS A GOOD INDEPENDENT DEALERSHIP! PRICES WERE GOOD BECAUSE ITS ALREADY WHOLESALE PRICES TO THE PUBLIC AND THEY WILL HELP YOU THRU OUT THE PROCESS! BETTER PEOPLE THANK PEOPLE IN SUITS. I RECOMMEND THIS DEALERSHIP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT EVEN CONSIDER CALLING

I would just like to leave a brief review and advise anyone that may even consider calling them about a car to NOT TO DO SO! No matter how good of deal you think it is DONT DO IT! This dealership and their second location are currently in court for selling a car to an out of state customer and claiming used car sales in New York are as is. This dealership is in serious legal trouble and may not be around much longer due to fraud findings. Once again if you are considering even calling this dealership DO NOT DO SO!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service!

We dealt exclusively with Earl and he is such a pleasure to do business with. There was a bit of a hiccup with our first purchase but Earl was nothing but HELPFUL and responsive from the beginning, gets back to you promptly if you call/text with questions and concerns. All we had to do was sign and drive as he had everything sorted out and done, including finance (which he worked hard to get us rates that's within our budget!) My husband and I are highly impressed with his effort and ability to get us exactly what we wanted. In the end, we're extremely happy and satisfied with our Benz and the service that was provided for us. Ask Earl to help you out! Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer.

I have tried to purchase a n suv from these folks twice in the last two months. The car was listed for sale on Cars.Com. The first time Joe was helpful, and I told him I would pay their asking price. He then sent me a bill of sale that had $7,000 of additional expenses above the price listed. The second attempt I spoke to Earl. I told Earl I would pay the price they had on Cars.Com, and I would wire them the money, and have a transporter pick the car up. Earl said he would speak to his manager, He got back to me later, and said the out the door price was $3,000 more. He said the online price was only if you financed through one of their banks! Good luck!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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