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Anderson Toyota Lexus

(3,873 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Anderson Toyota Lexus from DealerRater.

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Bought a Rav4 from Jeff Winters

Jeff was great and very patient. Doug also was great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying our first Lexus

We have three Toyota's that we service at Anderson Toyota. We were looking for a lightly used Lexus RX 350 as our next car. Steve Anderson did a great job showing us the various options we should consider in the new Lexus 2015 and 2016's but we wanted to stay with a pre driven RX 350. He found it for us! Great job Steve! We picked it up last Wednesday and again Steve reviewed all the 2015 RX features set up the navigation, phones etc. I recommend Anderson Lexus of Rockford. Ask for Steve Anderson. Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New Sienna minivan

Buying experience was very good. The salesperson Andy was very knowledgeable and not pushy in answering questions about the car. Negotiation with Troy was a reasonable process that worked out to a number that worked for both of us. Open to working with customers on trade-ins and warranty coverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought from Jeff Winters

Thank you very much for the whole car buying experience! Although there was a 25 minute delay due to the missing keys, our salesman as well as all of the staff were very kind.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying from j osh Maturano

Josh did a great job with me with the leasing of my Rave 4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and Helpful

Picked out the perfect car and helped with financing. Fast, streamlined process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great!

While we are long-time customers of the Anderson Group, this is our first Lexus. We did not make this decision lightly, and they were patient and knowledgeable. We love our new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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AWESOME EXPERIENCE

Andy Brouer was very knowledgeable. He took the time to explain the vehicle to help us determine which car was best for us. He made the time buying a car a great experience. We will definitely come back to Anderson for our next car! Thank you so much Andy! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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alsmith

Love Anderson Toyota!! I have come here to buy 3 cars now through Al Smith. Al Smith is very knowledgeable and has his customers best interest in mind! I come back to Al Smith also because every time I come in for an oil change he makes a effort to come over to see how you are doing and how the car is running. I have never had such great customer service buying a care other than from Al Smith!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience working with Scott and Frank

I recently rented a Camry while on vacation and was very impressed. I came into Anderson looking for a Camry. Scott was very helpful and knowledgeable and Frank helped me get the price and payments I wanted for my budget. I have never bought a car from Anderson, but would definitely recommend Anderson Toyota to everyone. Thanks again for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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