Cherokee County Toyota

We have purchased 2 vehicles from Cherokee Toyota in Canton and each time we have been pleased. I decided to get my car serviced there as well because they treat me professionally and don't talk down to me because I'm not a car expert. In fact many of my friends have purchased cars there because they work very well with women. They were up front about what my costs would be and gave me options if I couldn't do everything at one time. Plus, all the people in the service department were quick to offer help and really looked like they liked working there. Thumbs up for a repeat purchase from my family and me. We love Toyotas and will shop there for our next car, too! K. James

WE HAVE BEEN COMING TO CHEROKEE FOR SEVERAL YEARS AND I KNOW OF 2 OCASSIONS THAT THEY HAVE MADE MONEY OFF OF US FOR WORK THAT WAS NOT NEEDED. tHEY HAVE SCREWED US TWICE AND THERE WILL NOT BE A THIRD. HOW WE KNOW THIS WE HAD 2 MORE CONSULTANTS ADVISE.

When I read some of the other reviews on Cherokee County Toyota, I thought, "They must be talking about somewhere else. I had the best buying experience ever. I communicated with David Wheaton, Internet Manager from Cherokee. His offer to me blew everyone else out of the water. Another dealership was angered when I told them what Cherokee's offer was, and said that they were trying to sell me a Camry L, and not an LE. Well, guess what, I bought a Camry LE, with floor mats and power seats at less money than some dealerships were getting for the Camry L. It is absolutely beautiful, and we love it! I would recommend Cherokee Toyota anytime. David Wheaton's word was gold. I went to his office, he sold me the car for the exact price to the penny that he had quoted, and the car was ready within about an hour. I have another friend that bought his Camry here, and drives from Marietta to Canton to get it serviced, as well. His feelings are the same as mine. No need to shop around, just call David Wheaton!

The only bad thing about this dealership was the time they wasted evaluating my car for a trade in even though I told them I was not trading it in. The offer they gave me with the trade in was unacceptable and I told them the offer I would agree to without a trade. After a few minutes the offer was accepted. The salesman was friendly and I left satisfied.

We bought a brand new 2012 White Toyota Corolla from this dealership. We got the car home and realized there was "rust" all over the car so we contacted the dealership right away and they said to bring the car in and they would see what they could do for us. Well, turns out the car has "rail dust" on it..The dealership offered to "clay" bar the car and get rid of the rail dust, we allowed them to do so, but after getting the car back, it had not been taken care of. We got the run around and basically were told that it was "environmental" and there was nothing they could do about it. Our salesman named Andy was absolutely no help and basically said "we will take care of it for you"..and never did. My idea of buying a BRAND NEW CAR means..not having to bring the car back 3x a WEEK to be "clay bared" to get rid of the "rail dust" STAY FAR AWAY FROM THIS DEALERSHIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Bought three so they must do something right...Whit, Tony, and Jim M. have been great to work with. Liz is GREAT in service...never once tried to sell me on anything but the work I came in for. I've recommended them many times to friends, and they are still my friends, so I guess they are happy too.

#1 I have bought a car here #2 had major collision repairs done here #3 have a son who purchased here. All 3 experiences were appalling. A mind numbing experience each time that you simply couldn't make up. I feel my blood pressure rising at this very moment thinking about my experiences. Toyota makes a great product and Im not about to tell you where to buy one but I GUARANTEE when you leave this dealership you will not feel good about your overall purchase deal or collision repairs. Period.

We purchased a used Tundra and the sale department was great. They gave me what I want for my trade-in and and great deal on a Tundra. I would definitely recommend this dealership to all my family and friends.

Our experience with Bill Gilbert was exceptional! We have purchased several vehicles and this was one of the best experiences we have had at a dealership. Bill was very accommodating, knowledgeable, polite and answered every question we had. We will definitely be recommending this dealership, and specifically Bill Gilbert to others.

Good experience overall. The sales approach is "tactfully persistent" so be prepared for some follow up calls, but anyone who has bought cars knows the difference between pushy and polite and when to say "No" nicely. Damien was very polite. Negotiation process was the typical "Sales person walks offers to the Sales Mgr" but again was polite and fair without games. As always, research your numbers and have financing in hand before you go in though as the Finance & Insurance guy was the low point of the experience. With a high FICO score 800+, he pushed for a high interest rate loan with a long 64 month term. And he was in a hurry to just process me out of his office on a relatively slow morning. So buyer beware there big time. Else, we traded a vehicle and the price on the trade wasn't lowballed which was positive. Service has been very good for basic maintenance. Since purchase, we've been back for free ToyotaCare oil changes and 1 recall service and Saturday service appointments have been prompt and professional. The dealership is busy but not as crazy as some of the mega-mall stores which makes it easier to deal with overall.