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Ken Ganley Chrysler Dodge Jeep Ram Bedford

(498 reviews)
Visit Ken Ganley Chrysler Dodge Jeep Ram Bedford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (440) 424-4636 (440) 424-4636
Used (440) 424-4639 (440) 424-4639
Service (440) 424-4744 (440) 424-4744

Reviews

(498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chrysler Dodge Jeep Ram Bedford from DealerRater.

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I have bought multiple vehicles from Ganley, and it's

I have bought multiple vehicles from Ganley, and it's always been a great experience, both sales and servive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Burkie, thank you so much for your high rating!

After shopping online, I was assured not only would I get

After shopping online, I was assured not only would I get the best price, but also the best trade value At Ken Ganley Chrysler Dodge Jeep ram Of Bedford. I couldn’t believe how much I saved. They’ve earned a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Aaron, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

This dealership was fast to respond and did a great job

This dealership was fast to respond and did a great job providing me with details and high quality video of the car. This was the first dealer that made me feel good about a remote purchase. Unfortunately the car was missing a key package that I wanted. But they offered to find me the perfect car anyway. Five stars all day long for their responsiveness and no xx approach.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Scott, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent timing very professional very helpful work was

Excellent timing very professional very helpful work was excellent my car was washed at the end of the work. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I called in for service and Susan A did an awesome job at

I called in for service and Susan A did an awesome job at handling my request with professionalism and ease!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Very friendly staff only think I would say needs

Very friendly staff only think I would say needs attention is answering of the phone. Need someone to man the phone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback about the issue with answering the phones in the dealership. We cannot improve things if we don't hear from our customers.

Ms. Terri Moore

they were very courteous and helpful. I get an oil change every other month, because of my transportation business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Loyal Customer, thanks for your praise and kind comments about our team.

This place has always provided great customer service!

This place has always provided great customer service! Kelly always greets customers with a friendly smile and is so pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Great experience overall.

Great experience overall. I took my car in for repairs and while the cost was more than I had anticipated, Susan helped w/ applying for a cc. It certainly made it feel less stressful. Her knowledge and willingness to help went a long way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

It took 3 weeks to make an appointment for a tire gauge

It took 3 weeks to make an appointment for a tire gauge pressure switch. The service people were friendly and easy to work with. I was very disappointed That I had to pay a2% surcharge for using a credit card. If I would have known I would have bought my checkbook

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mrmike36, we really appreciate your feedback!