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Gerald Jones VW Audi Mazda Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)
Visit Gerald Jones VW Audi Mazda Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (706) 993-4831 (706) 993-4831
Used (706) 993-2921 (706) 993-2921
Service (706) 993-2403 (706) 993-2403

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer

The dealership for me has provided excellent customer service. Technician Cliff Williams customer service skill rates excellent and is second to none. Scheduling service appointments has truly been stress free and the care of my care has been so professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Valerie, thank you for the feedback! We are happy to hear about your positive experience at Gerald Jones Audi, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Gerald Jones Audi Team (706) 228-6900

Good Audi Buying Experience

Salesman George S. was knowledgeable and courteous, was enjoyable buying experience, much appreciated. This is our first Audi and was a good start to joining the Audi family. We enjoyed buying locally and Gerald Jones is a good Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for taking the time to leave us this awesome review! We take guest feedback seriously and are proud to see that you drove away happy in your first Audi. I will share your compliments with George and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! The Gerald Jones Volkswagen Audi Team

Sales manager was rude

Sales Manager was very rude. She ripped the sales paper out my hand when I asked to see it one last time. (We couldnt agree price so we were leaving.) She also told us since we couldnt afford the vehicle we were looking at then we should get a cheaper car. Little did she know we were just trying to negotiate, we would have eventually paid more than we said. However we took our business to another dealership after she was so rude.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kaylin, we appreciate hearing about your recent visit. Our priority here at Gerald Jones Volkswagen is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Virginia Atkins Customer Relations Manager 706.650.3378

Excellent service

The hospitality is always A+ at this dealership The service department is excellent and always professional. I wouldn’t take my Audi anywhere else for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Gerald Jones Audi Team (706) 228-6900

Come on By!!!

The process for buying a car was smooth and Dave Dutton really made me feel at ease throughout the entire process. I would definitely recommend just stopping by even if you don't buy a car to day just to talk to the people that work there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Dave was able to meet your needs. At Gerald Jones Audi, we always strive to provide the utmost in quality and customer satisfaction. We hope to work with you again in the future! Best, The Gerald Jones Audi Team (706) 228-6900

Great job servicing my vehicle.

Great customer service and attention to detail. Car was ready as quoted. They even washed my car and walked me to it. They are always courteous..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gerald Jones Audi! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gerald Jones Audi Team (706) 228-6900

Patience Pays off

I had a difficult time making a decision as to where I would by my Audi. I visited at least four other dealerships looking for the deal. After looking in Atlanta, Columbia and on line I found my best buy locally at Gerald Jones Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback and congratulations on your Audi! Buying a car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! The Gerald Jones Audi Team (706) 228-6900

Love My New Car

Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the kind words, Barbara. We look forward to seeing you again in the future!

Great Buying Experience

Our salesman, David Dutton, made our buying experience very pleasant. He was knowledgeable about the vehicle and best of all he was straight forward about the best deal available for the cost of the vehicle. We weren’t sitting there haggling back & forth about the price. I appreciated this the most. The next day my wife returned to the dealership to receive a tutorial session with David Heckert on all of the amenities of the vehicle. She was very pleased with Mr. Heckert’s patience & professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Gerald Jones Audi Team (706) 228-6900

Great people, great deals

People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. It's our goal to ensure the satisfaction of each and every customer that comes to our dealership. We can't wait to see you for your next servicing appointment! Regards, The Gerald Jones Audi Team (706) 228-6900