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Schumacher Buick GMC of West Palm Beach

(1,807 reviews)
Visit Schumacher Buick GMC of West Palm Beach
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (877) 852-1501 (877) 852-1501
Used (866) 929-4321 (866) 929-4321
Service (888) 551-9446 (888) 551-9446

Reviews

(1,807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Superior Volvo service

I reside in Stuart and leased two SC60's from Wallace over 6 years. My latest lease service was dismal. My phone calls regarding tech issues were not returned. I called Schumacher Volvo,explained my concern with the check engine light, Mr. Chris Pineda explained everything. He arranged for an immediate auto check the next day. My car was serviced ,the part replaced and they professionally detailed my vehicle and told me that is standard procedure. The showroom and lounge are tastefully decorated and private. Mr Pineda and staff are courteous, professional and motivated. I have told all my friends about my experience and will continue to stay with their dealership and promote their quality. Thank You, DJM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.
Dealer response

Hello, Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Nice and easy

We had a very fast and easy transaction. They worked with us to stay within our budget and best of all we didn’t feel pressure because they didn’t use any sales pushing techniques. Thank you Kyle for all your help,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Maria, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

New Terrain

Kyle helped me quickly and efficiently with the assistance of Robbie, his manager. Very helpful from start to finish. Thank you, Schumacher Buick GMC!!! -Jerry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JervisCo, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Nehemie Jacques was my salesman on the purchase of my...

Nehemie Jacques was my salesman on the purchase of my 2019 Buick encore and trust me when I tell you he did an amazing job. This dealer has a quality customer service. Alson Dion Sanchez is the kind of administrator that you really want to have in your business. Thank you so much guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Stiven, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Excellent service

We were very happy with our experience at Schumacher. Joel, our salesman, was extremely easy to get ahold of and facilitated our experience from start to finish. He even helped transfer and install our car seats. We highly recommend working with him. Tony worked with us to get a great financing rate. We are so pleased we found Schumacher.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Beth, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Friendly Service

Very friendly service. Kyle took care of us from the start. Knew what we wanted and what our price needed to be and worked with us to get our dream car. Followed up after purchase and helped fix some minor issues. Would highly recommend Schumacher GMC and especially Kyle Williams.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Cpaiva, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Best experience

from my experience with Joel Capaz, he has demonstrated excellent customer focus and service, excellent car knowledge, an amazing work ethic, and genuine personal and professional integrity. I couldn't be happier with the whole experience. He is definitely the best!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

americagomez89, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Best dealership

I just wanna thank everyone at the dealership for making this purchase a very easy experience from the minute I walked in the dealership I had my mind set on what I wanted the exact color and the exact price and Kyle truly went out of his way to make sure that all my needs were for filled and getting the exact car I wanted for the price I hoped for it was a great experience and I highly recommend anyone to come to this dealership and especially getting help with that purchase from Kyle !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wendy, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Excellent service

Excellent customer service. We love the car, thank you Joel for helping us get a safe car for our family. Great experience purchasing our first car from Schumacher. 👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Yarenys, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

Pleasurable experience

Kyle Williams is a professional and knowledgeable sales associate. Although we hit a few snags along the way, he continued to work on getting me the car I wanted and at a good price. I highly recommend Kyle as he is very easy to work with and he will made the whole experience pleasurable and seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

drschwartzlaw, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!