Reviews
Great Service.
Great Service. Super helpful and was able to compare all rates and answer all questions to help us find the best possible plan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Nissan Pathfinder was our 2nd purchase this year from
Our Nissan Pathfinder was our 2nd purchase this year from My Auto Import Center. We had such a Great experience the 1st time we went back again. Olivia Y. was our salesperson and was helpful and knowledgeable about the vehicles. We never felt rushed or pressured to purchase a vehicle. The service department was excellent from check in to pickup. Alex (sales manager) Steve (financial officer) and Troy (Nissan sales) were great to deal with also. We would recommended this dealership hands down to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never responded.
Never responded. Would have paid cash for the car that day. Went to Fox Subaru and bought a car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
- Katie Brown
- Rob Gould
- Trey Lawton
- Dennis Vogel
- Steve Devries
- Sean Singleton
- Ty Holm
- Austin Gressett
- Andrew Belock
- Nick Nichols
- Austin Ritzow
- Jim Wright
- Morgan Griswold
- Jordan Hill
- Andrew Boss
- Olivia Yeomans
- Nick Snyder
- Will Smith
- Nick Kelly
- Troy DeWys
- Brandon Poe
- Cody Daoust
- Micah Kilmer
- Jose Hernandez
- Josh Boyink
- Blake Sanford
- AnDre' Coffee
We appreciate you taking the time to bring this to our attention, Bob. We apologize for the inconvenience on our part, and are glad to hear you found the Subaru right for you. We hope to get another opportunity to earn your business some time in the future. In the meantime, our General Manager, Mike, would like to speak with you further about the communication issues you experienced with our store. Please give him a call at your earliest convenience: (231) 201-2527
This dealership lacks integrity and needs massive help
This dealership lacks integrity and needs massive help with communication and follow up. I had two terrible experiences with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Just a wonderful place to deal with.
Just a wonderful place to deal with. They are amazing and very nice. Will also go to bat for you if something happens
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! We appreciate you trusting us with your business.
The dealership experience was exceptional, with Nick
The dealership experience was exceptional, with Nick (sales consultant) and Steve (financial officer) going above and beyond to explain every detail thoroughly and in a straightforward manner. Their professionalism and dedication truly stood out, making the entire process smooth and enjoyable. They were very hands free with the test drives, which I appreciate. Additionally, they answered all of my questions promptly and comprehensively. I would recommend this dealership to anyone interested in purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 Star review! We're so glad to hear Nick and our Nissan Sales Team created such a positive experience for you while purchasing your new Nissan with us! We appreciate you trusting us with your business.
Absolutely amazing to work with!
Absolutely amazing to work with! Will be suggesting him to everyone we know! He wasn’t pushy, totally upfront! We had an absolutely amazing experience and will be suggesting him to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 Star review! We're so glad to hear Nick created such a positive experience for you while purchasing your vehicle with us! We appreciate you trusting us with your business.
Our partnership between Ride with Pride and My Auto
Our partnership between Ride with Pride and My Auto Import is one of a kind. Thank you, Brooke Wilde for making My Auto Import's support continue for years. Much Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 Star review! We're so glad to hear Brooke and our Marketing Team created such a positive experience for you during our partnership! We appreciate you taking the time to share your experience with us.
This was the most unique experience in purchasing a new
This was the most unique experience in purchasing a new car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Best of all was the truck I wanted was in transit and and about three weeks away before delivery. Austin held this truck for me and didn’t even want a deposit. Every one at the dealership were very friendly and no high pressure. I would definitely refer friends and family and buy another vehicle from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 Star review! We're so glad to hear Austin created such a positive experience for you while purchasing your new Toyota truck with us! We appreciate you trusting Toyota of Muskegon with your business.
Sell your Subaru before warranty runs out.
Sell your Subaru before warranty runs out. Bad trans problems that seems to happened after 100k miles. costly repair $2500, a common problem. P1710 . Shortly (days) after 12 months warranty on first repair ran out it happened AGAIN. Same parts needed replaced and this My Auto import dealership and Subaru national said past warranty to bad. They wanted another $2500. 13 months and 12k miles and two repairs. Service manager was no help. This was by far the most expensive car to keep on the road Ive ever had.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair

 
         
           
           
           
           
           
           
           
           
           
           
           
           
           
           
           
           
           
           
           
       
           
           
           
           
           
           
          