Reviews
The service was great, as usual!
The service was great, as usual! The loaner helped us out so much! Thank you, Andy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Survey
Great experience! Highly recommend! Rod Love is pleasant to work with, knowledgeable, and will tell you exactly what is going to be done or what is recommended BEFORE doing it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm a returning customer that was returning to purchase a
I'm a returning customer that was returning to purchase a new Lexus and trade in a my old one. Previous experience was great 3-4 years ago but not this time . The sales guy was arrogant and inconsiderate. Made as come back 2 different days from over 1hr away only to find out that he could not finalize the deal because his finance guy had to leave early. Also told as that they are selling the cars so fast that their inflated prices over MSRP are none negotiable. We ended up driving to Butler Lexus of South Atlanta in Union. Got the exact car we wanted for great deal and amazing service. All in one afternoon. It was like a night and day difference from the treatment we got in Macon Lexus dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very welcoming and friendly place, comfortable setting, a
Very welcoming and friendly place, comfortable setting, a pleasure to be there, great and prompt service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rod Love is Service Department Excellence
Rod Love is an outstanding individual. He is customer focused and insures needed service is done. I really appreciate the loaner vehicles as I live 20 miles south of Macon. Rod is the reason for my 10 plus years as a customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Salesman
Salesman Anthony was phenomenal. Respectful and great to work with. Dealership was very welcoming and the employees shower appreciation for my business. Will definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesman
Salesman Anthony was phenomenal. Respectful and great to work with. Dealership was very welcoming and the employees shower appreciation for my business. Will definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy process
I located a car online and it ended up being at Butler Lexus in Macon, Georgia. I’m from Paducah, Ky. I called and spoke with Jason Nelson, he made the process of buying this vehicle 7 hrs away a breeze. The car was delivered to my door, paperwork signed and the car was in excellent condition. Would definitely recommend Butler Lexus in Macon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda
Went for service. Loaner provided. Personnel very friendly and helpful. Very satisfied. Have been a customer for a good many years and they have continued to provide good service down through the years. Couldn't ask for a better group of people to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda
Went for service. Loaner provided. Personnel very friendly and helpful. Very satisfied. Have been a customer for a good many years and they have continued to provide good service down through the years. Couldn't ask for a better group of people to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
