Reviews
Amazing buying experience!!!
This is the second car purchased from this dealership, CPO 2007 BMW 335i back in 2008 and now a brand new 2020 BMW M2 Competition! I must say that the buying experience and customer service is second to none. No pressure whatsoever, excellent follow up, great price and perfect delivery. Frank Fuser is by far the best sales representative I've ever dealt with when buying a car, delivered on all his promises and exceeded my expectations...THE ULTIMATE BUYING EXPERIENCE FOR THE ULTIMATE DRIVING MACHINE - perfect match, THANK YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Super Service
I didn't have an appointment and stopped by. Not only did I get courteous and friendly welcome from the receptionist, my service guy, David Bushing, was exceptional as always. He provided a quick and friendly write up, and ensured me that I would be taken care of with the same level of service that I always receive. David is truly a major part of the reason I service my vehicle at this location. One of a kind service from the best dealer in South Florida. Kudos to David and the service team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dexter, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Would have better service in hundai dealership
Huge gap between sales and service office. Service took forever, they overcharge don't refund , you have to fight and get aggravated for everything . After 8 years BMW lost my family's business. Just spoke to manager who couldn't wait for me to leave his office. I though he didn't speak any English, that was the impression he gave me.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ask for Raymond Penuela - You will not be sorry!
Ask for Mr. Raymond Penuela. He is an amazing representative of the holman automotive family. He truly cares about his clients and does not make them feel otherwise. Before going to Lauderdale BMW Pembroke Pines I was planning to purchase a Mercedes. After going to BMW and meeting Raymond I felt BMW would be the best car for me. Raymond will always be my BMW sales agent for everyone in my and I. Thank you -- Kevin L
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best customer service ever
As a student of Customer Service, I always find it interesting when I'm on the position of a client and someone supersedes my harshest standards on how to treat a client. Excellent job and you earned a client for life. bought my bmw with Floridan Godoy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Service
Great experience at this dealer. Flew in from Tampa, was picked up by Colin Hew at the airport and treated very well the entirety of my stay. I was not hassled even though I had to purchase a car in order to get back the 4 hours to Tampa. They also threw in brand new floor mats and a BMW shirt with the purchase of my used 328i.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Buying Experience ever
I have purchased over 15 new cars and this my first BMW. Your staff was extremely professional (Enrique Moncada and Phil) and not pushy. This is the first car which I purchased that I did not have to negotiate with the "sales manager." They treated me so well that I did not even mind paying the dealer fees. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased new Car
Went in to purchase a new 528i to replace my 335i going off lease. Non pressure sale, not a lot of haggle in, met price from another dealer for the car I wanted. I bought from this dealer because I always get my car serviced by the BMW service center in Ft. Lauderdale and everyone there has always ben great. Holman auto group is truly professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Long Distance Relationship
I was most please with the results of shopping for my dream car. I am very please with the dealership and seller agent (Phil Bader) who sold me this dream car. Phil work with me and walk me through this process professionally and gracefulness. I want to give a shout out to Lauderdale BMW of Pembroke Pines. If you go there see Phil Bader. He is a wonderful understanding patient man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great BMW dealer!!!
This was a very good experience with a professional salesman like Darlington Chikezie, he was very corteous and with good knowledge of the BMW cars and the available options. We will recomend to our family and friends Lauderdale BMW dealer and of course to Darlington to help them buying their next car. This was a really fantastic experience buying a new car... Thanks a lot, a very happy customer... Enrique Guerrero
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
