Reviews
Great service and communication very knowledgeable
Great service and communication very knowledgeable everyone there were nice very very recommended to anyone was a fast process and not confusing as they didn’t try to make it for us
Great service and communication very knowledgeable
Great service and communication very knowledgeable everyone there were nice very very recommended to anyone was a fast process and not confusing as they didn’t try to make it for us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was looking for a particular car and stumbled on Fred’s
I was looking for a particular car and stumbled on Fred’s Auto Executive dealership. This dealership had a wide inventory of luxury vehicles. I was helped by Henry, who was very detailed and a great sales person. Purchasing the car was easy and thorough. In addition to this establishment, all of my additional concerns with my purchase were addressed and handled well by Logan. He was very professional and very responsive. Overall, I am happy that a found this diamond in the rough. I am a satisfied customer and I recommend this dealership to future consumers.
I was looking for a particular car and stumbled on Fred’s
I was looking for a particular car and stumbled on Fred’s Auto Executive dealership. This dealership had a wide inventory of luxury vehicles. I was helped by Henry, who was very detailed and a great sales person. Purchasing the car was easy and thorough. In addition to this establishment, all of my additional concerns with my purchase were addressed and handled well by Logan. He was very professional and very responsive. Overall, I am happy that a found this diamond in the rough. I am a satisfied customer and I recommend this dealership to future consumers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caveat Emptor!
Caveat Emptor! In late August 2025, my wife purchased a 2017 Hyundai Azera from Fred's Executive Auto. I was not able to inspect the car because I away on a business trip, but my wife assured me that the car--which had body damage, poor paint, and some required maintenance--would be taken care of by the dealership prior to purchase. In hindsight, we never should have trusted the car, nor the dealership, for multiple reasons. -- The problems began when the body work took longer than expected; the car's delivery took several days longer than expected. I give grace to the dealership because they outsourced the bumper repair. -- When I first took a look at the car the evening my wife picked it up, I noticed immediate concerns: several lug nuts were missing from multiple tires, the "low tire pressure" light was on, the car had very clearly NOT been detailed despite promises to the contrary, and we were not able to gain access to the glove compartment because the key provided by Fred's was not the original. All of these small details add up, and point to a general lack of pride in the produce they are delivering. -- The next morning when I had better light, I took a closer look under the hood, I immediately saw more worrying issues. The air filter in the car was incredibly dark and dirt-covered...it had clearly not been changed in months or years. I can't say that the dealership misled us on this, but what an easy addition to be able to add on to the (supposed) oil change that they said was completed. -- Here's the major problem: when I checked the dipstick, the oil was BLACK. Like, "diesel truck" black. Now, Fred's had paperwork that showed that a shop had changed the oil and filter, but I was immediately doubtful. I pulled the oil filter, and it was IMMEDIATELY clear that not only was the filter not new, but it probably hadn't been changed in tens of thousands of mile, if ever (see picture). I have NEVER seen a filter in such condition, and a reputable repair shop that I trust immediately indicated that the oil probably had never been changed in the car. The shop strongly encouraged me to pursue returning the car and/or legal action because the long-term viability of an engine as poorly treated as this was dubious at best. We have since changed the oil multiple times in an effort to try and triage the damage done, but obviously no one knows what kind of time bomb Fred's Executive Auto may have sold my wife. -- When I reached out to the salesperson who sold my wife the car and explained the issue (including pictures and videos of the oil filter issue), I was only offered the reimbursement for the new oil and filter. Multiple calls and emails to the dealership were either dismissed, passed to different voicemail boxes, or ignored in the case of emails sent to multiple addresses from the dealership website or the few individuals who actually responded to my calls. -- Finally, the dealership did not divulge that the car would not be registered for the full year we paid for because it had not yet passed an emissions inspection. When I asked someone from the dealership why they didn't take care of it before giving us the car, the individual said they were not obligated to. Fortunately, the car passed the inspection (which we had to pay for), and the DMV subsequently sent us the registration. In summary: I fully believe that the dealership cuts multiple corners on auction-purchased cars to make as many quick sales as possible. I don't fault them for pursuing a profit, but in this case they sold an inferior product to someone who didn't know any better. On that front, I would STRONGLY discourage anyone who cannot closely examine a car for telltale problems such as this one--especially women like my wife, who very much felt taken advantage of in the aftermath of the sale--so they can avoid our experience.
Caveat Emptor!
Caveat Emptor! In late August 2025, my wife purchased a 2017 Hyundai Azera from Fred's Executive Auto. I was not able to inspect the car because I away on a business trip, but my wife assured me that the car--which had body damage, poor paint, and some required maintenance--would be taken care of by the dealership prior to purchase. In hindsight, we never should have trusted the car, nor the dealership, for multiple reasons. -- The problems began when the body work took longer than expected; the car's delivery took several days longer than expected. I give grace to the dealership because they outsourced the bumper repair. -- When I first took a look at the car the evening my wife picked it up, I noticed immediate concerns: several lug nuts were missing from multiple tires, the "low tire pressure" light was on, the car had very clearly NOT been detailed despite promises to the contrary, and we were not able to gain access to the glove compartment because the key provided by Fred's was not the original. All of these small details add up, and point to a general lack of pride in the produce they are delivering. -- The next morning when I had better light, I took a closer look under the hood, I immediately saw more worrying issues. The air filter in the car was incredibly dark and dirt-covered...it had clearly not been changed in months or years. I can't say that the dealership misled us on this, but what an easy addition to be able to add on to the (supposed) oil change that they said was completed. -- Here's the major problem: when I checked the dipstick, the oil was BLACK. Like, "diesel truck" black. Now, Fred's had paperwork that showed that a shop had changed the oil and filter, but I was immediately doubtful. I pulled the oil filter, and it was IMMEDIATELY clear that not only was the filter not new, but it probably hadn't been changed in tens of thousands of mile, if ever (see picture). I have NEVER seen a filter in such condition, and a reputable repair shop that I trust immediately indicated that the oil probably had never been changed in the car. The shop strongly encouraged me to pursue returning the car and/or legal action because the long-term viability of an engine as poorly treated as this was dubious at best. We have since changed the oil multiple times in an effort to try and triage the damage done, but obviously no one knows what kind of time bomb Fred's Executive Auto may have sold my wife. -- When I reached out to the salesperson who sold my wife the car and explained the issue (including pictures and videos of the oil filter issue), I was only offered the reimbursement for the new oil and filter. Multiple calls and emails to the dealership were either dismissed, passed to different voicemail boxes, or ignored in the case of emails sent to multiple addresses from the dealership website or the few individuals who actually responded to my calls. -- Finally, the dealership did not divulge that the car would not be registered for the full year we paid for because it had not yet passed an emissions inspection. When I asked someone from the dealership why they didn't take care of it before giving us the car, the individual said they were not obligated to. Fortunately, the car passed the inspection (which we had to pay for), and the DMV subsequently sent us the registration. In summary: I fully believe that the dealership cuts multiple corners on auction-purchased cars to make as many quick sales as possible. I don't fault them for pursuing a profit, but in this case they sold an inferior product to someone who didn't know any better. On that front, I would STRONGLY discourage anyone who cannot closely examine a car for telltale problems such as this one--especially women like my wife, who very much felt taken advantage of in the aftermath of the sale--so they can avoid our experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I drove all the way from Maine, and after bad experiences
I drove all the way from Maine, and after bad experiences at dealerships in New York, New Jersey, and other dealerships in Virginia, I was fortunate to find the blessing that is Fred’s Executive Auto. From the initial moment of working with Mike, and going through the buying process, everyone was transparent and hardworking to help me get into the car I wanted. Fred’s Executive Auto will restore your faith in a genuine used car dealership experience. Mr Q does business the right way, and you can trust he will treat you with respect and do whatever he can for you! I wasn’t sure if a deal was going to be possible, but Mr Q made sure everything was taken care of and all my needs were met. He went above and beyond anything I could’ve asked. Thank you Mr Q for everything!
I drove all the way from Maine, and after bad experiences
I drove all the way from Maine, and after bad experiences at dealerships in New York, New Jersey, and other dealerships in Virginia, I was fortunate to find the blessing that is Fred’s Executive Auto. From the initial moment of working with Mike, and going through the buying process, everyone was transparent and hardworking to help me get into the car I wanted. Fred’s Executive Auto will restore your faith in a genuine used car dealership experience. Mr Q does business the right way, and you can trust he will treat you with respect and do whatever he can for you! I wasn’t sure if a deal was going to be possible, but Mr Q made sure everything was taken care of and all my needs were met. He went above and beyond anything I could’ve asked. Thank you Mr Q for everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a car a couple years ago, Came back today to
I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me.
I bought a car a couple years ago, Came back today to
I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a car a couple years ago, Came back today to
I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me.
I bought a car a couple years ago, Came back today to
I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible dealership didn't honor agreement made, did not
Terrible dealership didn't honor agreement made, did not have cars advertised.. would never recommend this place. I went to a reputable dealership.
Terrible dealership didn't honor agreement made, did not
Terrible dealership didn't honor agreement made, did not have cars advertised.. would never recommend this place. I went to a reputable dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I highly recommend freds executive auto for your car
I highly recommend freds executive auto for your car shopping. My brother bought a car from here and him and his family have been customers here for over 10 years! I was shopping for a car for about 3 months with no luck, finding the right car was difficult but my brother recommend for me to come to friends. When I called and spoke to the manager I knew I was going to buy my car here by how welcoming and helpful these people were. It took them less then a week to find the car I wanted. Thanks fred and to the owner. If I could've found this place earlier it wouldn't made it way easier for me!
I highly recommend freds executive auto for your car
I highly recommend freds executive auto for your car shopping. My brother bought a car from here and him and his family have been customers here for over 10 years! I was shopping for a car for about 3 months with no luck, finding the right car was difficult but my brother recommend for me to come to friends. When I called and spoke to the manager I knew I was going to buy my car here by how welcoming and helpful these people were. It took them less then a week to find the car I wanted. Thanks fred and to the owner. If I could've found this place earlier it wouldn't made it way easier for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
was recommended by family and friends to buy a car from
was recommended by family and friends to buy a car from this dealership, and now I understand why. Due to personal and financial hardships, I wasn’t able to purchase a car right away. Despite that, they generously provided me with a loaner vehicle at no charge, which was a huge relief during a very difficult time. Their kindness and understanding meant the world to me. On top of that, they even made a donation to the Buddy Walk organization. Their compassion and community support truly set them apart. I'm beyond grateful.
was recommended by family and friends to buy a car from
was recommended by family and friends to buy a car from this dealership, and now I understand why. Due to personal and financial hardships, I wasn’t able to purchase a car right away. Despite that, they generously provided me with a loaner vehicle at no charge, which was a huge relief during a very difficult time. Their kindness and understanding meant the world to me. On top of that, they even made a donation to the Buddy Walk organization. Their compassion and community support truly set them apart. I'm beyond grateful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
was recommended by family and friends to buy a car from
was recommended by family and friends to buy a car from this dealership, and now I understand why. Due to personal and financial hardships, I wasn’t able to purchase a car right away. Despite that, they generously provided me with a loaner vehicle at no charge, which was a huge relief during a very difficult time. Their kindness and understanding meant the world to me. On top of that, they even made a donation to the Buddy Walk organization. Their compassion and community support truly set them apart. I'm beyond grateful.
was recommended by family and friends to buy a car from
was recommended by family and friends to buy a car from this dealership, and now I understand why. Due to personal and financial hardships, I wasn’t able to purchase a car right away. Despite that, they generously provided me with a loaner vehicle at no charge, which was a huge relief during a very difficult time. Their kindness and understanding meant the world to me. On top of that, they even made a donation to the Buddy Walk organization. Their compassion and community support truly set them apart. I'm beyond grateful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
