Reviews
Write a reviewExcellent friendly and professional staff .
Excellent friendly and professional staff . Very knowledgeable and and attentive to what I was looking for not what they were trying to sell me. Highly recommended
Excellent friendly and professional staff .
Excellent friendly and professional staff . Very knowledgeable and and attentive to what I was looking for not what they were trying to sell me. Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
I thought the Tahoe hadn’t been detailed it was that
I thought the Tahoe hadn’t been detailed it was that dirty. They then told me it was going to get detailed. I made them a offer they said no. So I’m still looking. I would probably try again if they had something I wanted.
I thought the Tahoe hadn’t been detailed it was that
I thought the Tahoe hadn’t been detailed it was that dirty. They then told me it was going to get detailed. I made them a offer they said no. So I’m still looking. I would probably try again if they had something I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 447-6612 when you have a chance. We look forward to hearing from you.
Service
Bauman always does a great job. Always professional and friendly.
Service
Bauman always does a great job. Always professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Baumann Chevrolet Buick GMC INC
Great expierience
Was scheduled for service 11: am , they got me in and out quickly , very Prompt Service .
Great expierience
Was scheduled for service 11: am , they got me in and out quickly , very Prompt Service .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to let us know how we did! We always strive to provide timely, friendly, and professional service to all our customers and are glad that your experience reflected that. We hope to see you here again in the future. Safe travels!
Horrible
The most DISHONEST people I've ever dealt with. Drove my car for less than 20 miles and the wheel wants to fall off, lug nuts are loose, almost die in an accident on the highway. Brought it back to them twice and they say NOTHING is wrong with it. Now not only did they lie to me, they put dents on it, and when videos were posted on facebook #BaumannAutoGroup, of the wheel shaking horizontally back and forth, Matthew Messmer AKA the salesman, his facebook friends who are total strangers to us, put laughing emojis on the post. These people are a JOKE. Took it to a real mechanic shop and the diagnosis is: loose tie rods, front parking brake shoes fell off, front backing plate fell off. They made it obvious that they want nothing to do with fixing it and told us to take it somewhere else. If you care about yourself and family I would recommend you take yourself to a real dealership.
Horrible
The most DISHONEST people I've ever dealt with. Drove my car for less than 20 miles and the wheel wants to fall off, lug nuts are loose, almost die in an accident on the highway. Brought it back to them twice and they say NOTHING is wrong with it. Now not only did they lie to me, they put dents on it, and when videos were posted on facebook #BaumannAutoGroup, of the wheel shaking horizontally back and forth, Matthew Messmer AKA the salesman, his facebook friends who are total strangers to us, put laughing emojis on the post. These people are a JOKE. Took it to a real mechanic shop and the diagnosis is: loose tie rods, front parking brake shoes fell off, front backing plate fell off. They made it obvious that they want nothing to do with fixing it and told us to take it somewhere else. If you care about yourself and family I would recommend you take yourself to a real dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Penny
Best salesman helped me my problem from a different dealership Best guy ever Matthew Mesmer the best!helped Show how too get a car that o wantndhow too Getit A
Penny
Best salesman helped me my problem from a different dealership Best guy ever Matthew Mesmer the best!helped Show how too get a car that o wantndhow too Getit A
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.
Nita C
Excellent, and very good care of my car. The waiting area comfortable.
Nita C
Excellent, and very good care of my car. The waiting area comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Juanita! We're pleased to hear you had such an excellent experience! If we can assist you with anything more, please let us know!
Cindy
I LOVE my sales rep Tim Riedel. I told him what I wanted & boom I had it w/i 2 days. It was an amazing journey for me b/c I did this all by myself. Great job Baumann Tiffin Chevy-Buick-GMC.
Cindy
I LOVE my sales rep Tim Riedel. I told him what I wanted & boom I had it w/i 2 days. It was an amazing journey for me b/c I did this all by myself. Great job Baumann Tiffin Chevy-Buick-GMC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cindy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baumann Tiffin is a disappointment
Salespeople are great to deal with. Service is poor. The people are pleasant to deal with, but no confidence in their ability to resolve issues. Vehicle was under warranty and no resolve. Brushed off by management. Last vehicle I will buy from this dealership.
Baumann Tiffin is a disappointment
Salespeople are great to deal with. Service is poor. The people are pleasant to deal with, but no confidence in their ability to resolve issues. Vehicle was under warranty and no resolve. Brushed off by management. Last vehicle I will buy from this dealership.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Highly recommend this dealership!
Baumann's is an extremely efficient & thorough organization! Each dealings I have had, has been smooth and seamless. I will definitely be referring my friends & relatives your way!
Highly recommend this dealership!
Baumann's is an extremely efficient & thorough organization! Each dealings I have had, has been smooth and seamless. I will definitely be referring my friends & relatives your way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase