Reviews
Write a reviewdefinitely a great dealership and quick 24 hour process
definitely a great dealership and quick 24 hour process very convenient and fair pricing definitely a great engine and trans warranty thanks T.J.
definitely a great dealership and quick 24 hour process
definitely a great dealership and quick 24 hour process very convenient and fair pricing definitely a great engine and trans warranty thanks T.J.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Complete waste of time and money
If I could give this place a zero I would. We set up all of the information to buy a car including setting up a financing plan and talked with TJ about getting it inspected this week. TJ assured us that the car would be off of the lot and other customers would not be able to purchase it. Within two days of us committing to purchasing the vehicle if it passed inspection, TJ called us and told us that he had sold the car to someone else right out from under us on a day that the dealership is supposed to be closed. He either sold the car out from under us after talking to my grandpa about family values and wanting to treat our family right or lied about selling it because there are major issues he wanted to push under the rug. Other reviews have mentioned a similar experience. Completely untrustworthy service and a total waste of time. Go elsewhere.
Complete waste of time and money
If I could give this place a zero I would. We set up all of the information to buy a car including setting up a financing plan and talked with TJ about getting it inspected this week. TJ assured us that the car would be off of the lot and other customers would not be able to purchase it. Within two days of us committing to purchasing the vehicle if it passed inspection, TJ called us and told us that he had sold the car to someone else right out from under us on a day that the dealership is supposed to be closed. He either sold the car out from under us after talking to my grandpa about family values and wanting to treat our family right or lied about selling it because there are major issues he wanted to push under the rug. Other reviews have mentioned a similar experience. Completely untrustworthy service and a total waste of time. Go elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best Used Car Dealership around!!!!
Just bought my third car from this dealership. The owner was very helpful and all three of my cars have been great. They have all been very clean and they were all well worth the money spent.
Best Used Car Dealership around!!!!
Just bought my third car from this dealership. The owner was very helpful and all three of my cars have been great. They have all been very clean and they were all well worth the money spent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
shop elsewhere!!!!
Stop there the other day to look at a couple of minivans. I opened the door on the first one and it was filthy inside. Checked the next one just as bad. A guy came out named CJ and asked what I thought. I told them that they were dirty inside and that I'm not interested. He shrugged his shoulders and said dirt is dirt. First of all it was more than dirt, it was grease and other stains. Second you can't just armor all over things and call them clean. Third they were both overpriced for the mileage that is on them. Look elsewhere......
shop elsewhere!!!!
Stop there the other day to look at a couple of minivans. I opened the door on the first one and it was filthy inside. Checked the next one just as bad. A guy came out named CJ and asked what I thought. I told them that they were dirty inside and that I'm not interested. He shrugged his shoulders and said dirt is dirt. First of all it was more than dirt, it was grease and other stains. Second you can't just armor all over things and call them clean. Third they were both overpriced for the mileage that is on them. Look elsewhere......
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My Dealer of choice for over 25 years!
I've bought many vehicles from Bob, 7 to be exact, and sent many friends there as well. Everyone is more than helpful and interested in selling you what your looking for at a great price. Often the cars I ended up with more than exceeded what I was looking for or expected. If they didn't have it, they would find it for me. If there was anything needing to be done before the sale or after, it was scheduled and worked out with me, often paid for by Bob, even when it was clearly not his responsibility. I've always been more than satisfied with my whole experience working with everyone at All Star. Thats why everyone in my family owns a car bought from Bob. I would recommend All Star to anyone I know looking to buy a used car whether off the lot, or something you wanted them to find for you. You will get a fun car buying experience as well as a price that will make you smile as you drive your new car off the lot. Trust me, you will make All Star your dealer of choice too!
My Dealer of choice for over 25 years!
I've bought many vehicles from Bob, 7 to be exact, and sent many friends there as well. Everyone is more than helpful and interested in selling you what your looking for at a great price. Often the cars I ended up with more than exceeded what I was looking for or expected. If they didn't have it, they would find it for me. If there was anything needing to be done before the sale or after, it was scheduled and worked out with me, often paid for by Bob, even when it was clearly not his responsibility. I've always been more than satisfied with my whole experience working with everyone at All Star. Thats why everyone in my family owns a car bought from Bob. I would recommend All Star to anyone I know looking to buy a used car whether off the lot, or something you wanted them to find for you. You will get a fun car buying experience as well as a price that will make you smile as you drive your new car off the lot. Trust me, you will make All Star your dealer of choice too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
buying and repair
I recently purchased a 2006 Toyota Tundra from Allstar. Rob Abell was did my sale. He was courteous and knowledgeable. He answered all my questions and gave honest answers. I liked that if he didn't know the answer he asked the owner of the dealership immediately. What impressed me most was that after I bought the vehicle and drove it more I realized the brakes weren't working correctly. I called Mr. Abell and he had me drop my vehicle off to be serviced the following week. The dealership took care of the entire bill. No questions asked. Now I'm enjoying my truck. I fe as if I got a great truck in great condition at a great price. I hope to do business with them again.
buying and repair
I recently purchased a 2006 Toyota Tundra from Allstar. Rob Abell was did my sale. He was courteous and knowledgeable. He answered all my questions and gave honest answers. I liked that if he didn't know the answer he asked the owner of the dealership immediately. What impressed me most was that after I bought the vehicle and drove it more I realized the brakes weren't working correctly. I called Mr. Abell and he had me drop my vehicle off to be serviced the following week. The dealership took care of the entire bill. No questions asked. Now I'm enjoying my truck. I fe as if I got a great truck in great condition at a great price. I hope to do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Bought my last 2 cars from Bob. Both are excellent. The staff is friendly and helpful. When my Malibu alternator went bad a year after purchase, I asked Bob where I could get a good deal on one, and he called and had one delivered to me...no charge. What a great experience. I know they have been in business for a long time, and I know they have a lot of loyal customers. I can tell you from experience that this is for good reason.
Great experience!
Bought my last 2 cars from Bob. Both are excellent. The staff is friendly and helpful. When my Malibu alternator went bad a year after purchase, I asked Bob where I could get a good deal on one, and he called and had one delivered to me...no charge. What a great experience. I know they have been in business for a long time, and I know they have a lot of loyal customers. I can tell you from experience that this is for good reason.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible....Stay Away
I bough my car here. The situation was that if I bought the car here he would fix some dents in the car. He told me it would take no longer than 2-3 days and I could have a loaner car if needed. When I was told it was only going to be 2-3 days I figured I could get a ride to and from work for a few days. 4 days later I called to ask about my car. He told me he would find out and call me back. The next day I called again. He said it was in the shop and he will not give me a day when it will be done. The only thing he will repeat to me after every question is "We will call when its done". I asked for a loaner car since its taking longer than expected. He told me he doesn't have one for me to use. Now I am stuck with not being able to get to work and back and he can't do anything for me because the only thing he will say is "I will call when its done". No ETA nothing. Horrible way to do business! Also forgot to mention that when I bought it I asked about a slight noise that it made when you turned the car. He told me it was normal. After about a week it got much worse. I took it to a Honda dealer and they told me it was not normal and it was going to cost about $400 to fix. Bob (owner) told me it wasn't covered under the warranty and I had to fix it myself. I didn't argue because he wasn't much help with anything else!
Horrible....Stay Away
I bough my car here. The situation was that if I bought the car here he would fix some dents in the car. He told me it would take no longer than 2-3 days and I could have a loaner car if needed. When I was told it was only going to be 2-3 days I figured I could get a ride to and from work for a few days. 4 days later I called to ask about my car. He told me he would find out and call me back. The next day I called again. He said it was in the shop and he will not give me a day when it will be done. The only thing he will repeat to me after every question is "We will call when its done". I asked for a loaner car since its taking longer than expected. He told me he doesn't have one for me to use. Now I am stuck with not being able to get to work and back and he can't do anything for me because the only thing he will say is "I will call when its done". No ETA nothing. Horrible way to do business! Also forgot to mention that when I bought it I asked about a slight noise that it made when you turned the car. He told me it was normal. After about a week it got much worse. I took it to a Honda dealer and they told me it was not normal and it was going to cost about $400 to fix. Bob (owner) told me it wasn't covered under the warranty and I had to fix it myself. I didn't argue because he wasn't much help with anything else!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!
I reccently prchased my second vehicle from Allstar Auto. My experience with the sale was great from start to finish. I love my new Subaru and I got a great deal! When i had service done it was completed the same day. My car runs great and I was very pleased with Bob and TJ. They were very kind and courteous! Thanks!.
Great buying experience!
I reccently prchased my second vehicle from Allstar Auto. My experience with the sale was great from start to finish. I love my new Subaru and I got a great deal! When i had service done it was completed the same day. My car runs great and I was very pleased with Bob and TJ. They were very kind and courteous! Thanks!.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor customer service!
Basically was going to buy a car from AllStar Auto, had visited three times about the car told owner i would contact him on Monday to let him know, called after I was done at work and he sold the car right out from under my nose. I know I hadn't signed anything yet but what has happened to customer service. I don't have a job where I can just make a phone call at anytime of the day, could have told the people to check back the next day so he could hear from me. Last time I will be attempting to buy a car from here!
Poor customer service!
Basically was going to buy a car from AllStar Auto, had visited three times about the car told owner i would contact him on Monday to let him know, called after I was done at work and he sold the car right out from under my nose. I know I hadn't signed anything yet but what has happened to customer service. I don't have a job where I can just make a phone call at anytime of the day, could have told the people to check back the next day so he could hear from me. Last time I will be attempting to buy a car from here!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
