Reviews
The service I received from my salesman Terrance to Amber
The service I received from my salesman Terrance to Amber was above excellent. 10:10. My first time buying a car online. Terrance brought the car to my house and worked around my schedule. I will recommend this dealership to all my friends!!!
The service I received from my salesman Terrance to Amber
The service I received from my salesman Terrance to Amber was above excellent. 10:10. My first time buying a car online. Terrance brought the car to my house and worked around my schedule. I will recommend this dealership to all my friends!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My consultant Trey Brown is outstanding.
My consultant Trey Brown is outstanding. He goes the extra mile to explain the service the needs to be done on the vehicle. He is reliable and professional.
My consultant Trey Brown is outstanding.
My consultant Trey Brown is outstanding. He goes the extra mile to explain the service the needs to be done on the vehicle. He is reliable and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tre is an excellent rep.
Tre is an excellent rep. He patiently explains everything. Makes you feel comfortable. I will come back to Lake Norman. I used to go to Mathew.
Tre is an excellent rep.
Tre is an excellent rep. He patiently explains everything. Makes you feel comfortable. I will come back to Lake Norman. I used to go to Mathew.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words about our rep Tre, James! We strive to provide exceptional service and make our customers feel comfortable. We look forward to seeing you again at Lake Norman. Thank you for choosing us :)
Great Service.
Great Service. I recommend this dealership for the great service and customer satisfaction I received since there months ago. The best dealership in the Queen City.
Great Service.
Great Service. I recommend this dealership for the great service and customer satisfaction I received since there months ago. The best dealership in the Queen City.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and recommendation, Russell! We strive to provide exceptional service and customer satisfaction here at our dealership. It means a lot to us that you had such a positive experience. We appreciate your support!
Have been taking my car here for the last seven years.
Have been taking my car here for the last seven years. Has always had great service.Will definitely recommend this dealership. Courteous advisors when you pull up for service. Don?t have to wait.
Have been taking my car here for the last seven years.
Have been taking my car here for the last seven years. Has always had great service.Will definitely recommend this dealership. Courteous advisors when you pull up for service. Don?t have to wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting us with your car for the past seven years, Larry! We take pride in providing excellent service and it's great to hear that our courteous advisors and efficient processes have made your experience a positive one. Thank you for recommending us!
I feel like I?
I feel like I?ve addressed this already by clicking stars. However, they want 25 words or more or O can?t compliment the dealer on a nice buying experience
I feel like I?
I feel like I?ve addressed this already by clicking stars. However, they want 25 words or more or O can?t compliment the dealer on a nice buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave a review, Scott! We truly value your feedback and are happy to hear you had a positive buying experience. We appreciate your support and look forward to serving you again in the future.
I took a 3 hours Lyft to purchase a Certified Pre owned
I took a 3 hours Lyft to purchase a Certified Pre owned Q60! Samuel returned my inquiry about the vehicle in just a few minutes. He even sent me pictures and a walk around video of the outside and inside of the SUV. He was a pleasure to work with and the whole experience was amazing! Absolutely love Infiniti and the dealership and service staff are fantastic!!!
I took a 3 hours Lyft to purchase a Certified Pre owned
I took a 3 hours Lyft to purchase a Certified Pre owned Q60! Samuel returned my inquiry about the vehicle in just a few minutes. He even sent me pictures and a walk around video of the outside and inside of the SUV. He was a pleasure to work with and the whole experience was amazing! Absolutely love Infiniti and the dealership and service staff are fantastic!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A 3 hour Lyft, Kimberly?? That's commitment! 🙂 Thank you for taking the time to share your positive experience with us! We are delighted to hear that Samuel provided excellent customer service and made your car buying process smooth and enjoyable. We appreciate your business and look forward to serving you in the future. Welcome to the Infiniti family! #CustomerSatisfaction #ExceptionalService
Terrance and Jefferson was amazing.
Terrance and Jefferson was amazing. This dealership is always helpful and provide excellent customer service. Trey in service was awesome also. Best Infiniti dealership in the charlotte area.
Terrance and Jefferson was amazing.
Terrance and Jefferson was amazing. This dealership is always helpful and provide excellent customer service. Trey in service was awesome also. Best Infiniti dealership in the charlotte area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Patricia! We pride ourselves on providing exceptional customer service and are thrilled that you had a great experience with Terance, Jefferson and our team. We appreciate your support and look forward to seeing you again at our dealership. #BestInfinitiCharlotte 🚘
Sam was a fabulous sales guy.
Sam was a fabulous sales guy. He was responsive and worked the best possible deal. He has a bright future with this dealership. The car was as advertised, no surprises.
Sam was a fabulous sales guy.
Sam was a fabulous sales guy. He was responsive and worked the best possible deal. He has a bright future with this dealership. The car was as advertised, no surprises.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review, Andrew! We're thrilled to hear that Sam provided top-notch service and that you were happy with your purchase. We appreciate your support and look forward to serving you again in the future. Happy driving! #customerlove #teamwork #brightfuture
In and out with friendly staff.
In and out with friendly staff. Comfortable and clean waiting area with the service manager popping by and discussing the service. They respected my requests on the vehicle.
In and out with friendly staff.
In and out with friendly staff. Comfortable and clean waiting area with the service manager popping by and discussing the service. They respected my requests on the vehicle.
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- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Anthony! We are delighted to hear that you had a positive experience at our business. Our team takes pride in providing excellent service and we are happy to have met your expectations. We appreciate your support and look forward to seeing you again in the future. Safe travels!