Reviews
They were propped on time got finished early and they
They were propped on time got finished early and they explained everything to me that they did and explain some things that I need to have done and the timeframe I need to have it done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service.
Great Service. Always a pleasant environment. Mackenzie my Service Advisor was awesome. She was very knowledgeable and helpful with my repairs and Service. Would definitely utilize this facility again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom was helpful and friendly.
Tom was helpful and friendly. He made checking in painless and fast, and checkout was comprehensive and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Servive Advisor Tom assisted me on 22 October 2025 and
Servive Advisor Tom assisted me on 22 October 2025 and were more than helpful a d very courteous. He is so kind and con ern about the customer. He kept me informed of the status of my vehicle while it was being repaired and ready for pick-up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Tom , thanks for providing exceptional service!
Tom , thanks for providing exceptional service! Appreciate the breakdown and detailed assessment on diagnostic as well as the prompt repair. Thanks so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
The Service was great!
The Service was great!! I was in and out in no time. My service adviser was exceptional as well. He kept me informed while my car was there for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jaime, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Prices on parts seem somewhat high, Labor charges also
Prices on parts seem somewhat high, Labor charges also somewhat high. However, the services performed were on time and as expected communication of estimated price and repair recommendations was easy to follow.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Steve, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Andrew was my service advisor.
Andrew was my service advisor. Awesome. Great personality and very caring. Definitely will bring my car back for service. Very happy with the vehicle itself.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tracy, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Robbie is the best and only person I trust to handle the
Robbie is the best and only person I trust to handle the care of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Robbie here at Group 1 Ford of Rivertown! Thank you again, and have a fantastic day!
The service and staff was prompt, punctual, and
The service and staff was prompt, punctual, and informative! They kept in communication with me through the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Thank you again, and have a fantastic day!