Reviews
A well coming place with professional staff ready to help
A well coming place with professional staff ready to help you weather it’s service , sales or just a question.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Rivertown Ford! Feel free to reach out to us if you need anything. Have a wonderful day.
Tom was polite, efficient and thorough.
Tom was polite, efficient and thorough. Received my car back in a timely manner. Amen.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.
I always have a positive experience with this dealership
I always have a positive experience with this dealership and I highly recommend getting your car serviced here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Service through; concerns fully met; service person
Service through; concerns fully met; service person knowledgeable, courteous, and personable. Very satisfied with service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional, very efficient, valued my time,
Professional, very efficient, valued my time, knowledgeable and detailed explanation of the cause and what it would take to correct.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
The Lane managers are very courteous and customer
The Lane managers are very courteous and customer supportive. Sales representative tries to get the best plans for a sale to the customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you have any further questions, please don't hesitate to reach out!
I had a rather pleasant young man, James, taking care of
I had a rather pleasant young man, James, taking care of my scheduling, parts and working with my extended warranty company. I couldn’t have gotten better service if I’d won the service representative lottery! Not to be bragging, but I was seen and heard with grace. Thank you James. I am truly grateful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to James here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
The service rep help me in everything that I needed very
The service rep help me in everything that I needed very respectful and honest about everything thing that was done today
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
James helped me with checking in my vehicle and
James helped me with checking in my vehicle and continuously kept me informed of what stage of service my vehicle was in at all times.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to James here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!
Robbie in the Service Department is the best!
Robbie in the Service Department is the best! He assisted me with anything I needed for my car, he me showed a few features on my car, and he made sure I referred back to my Ford Pass points to eliminate some of the cost I had to pay for a new tire!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Robbie here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!