Reviews
I dropped my Explorer off at 7:45 as directed for a
I dropped my Explorer off at 7:45 as directed for a safety recall on the back-up screen. By 10:30 a. m. It was completed, so I went and picked it up. Every thing seems to be working fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealer was great.
The dealer was great. Drew meant my needs but found others things wrong with the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very happy with my visit today.
I was very happy with my visit today. As usual the service was professional and the service advisor was polite and answered my questions in a nice and friendly and informative manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service and great staff.
Friendly service and great staff. I always enjoy going to this dealership. Thank you for quality service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Skye, Wanda, Terry, and Krystal were amazing and very
Skye, Wanda, Terry, and Krystal were amazing and very helpful. I will recommend Rivertown Ford to anyone who needs a new car. The process was fast and they were very nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience.
It was a great experience. I was a new customer. Wanted to got my f150 serviced. The did s great job. They were a little over booked that day but my advisor Gary made me feel at home and got me out as quick as possible. Very professional. Thanks guys!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They were able to get me in a timely manner.
They were able to get me in a timely manner. Very professional and clean facilities. They communicated very well on all steps of the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The people were professional and friendly and to kept me
The people were professional and friendly and to kept me updated most of the time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Thank you again, and have a fantastic day!
Always great, prompt service!
Always great, prompt service! The staff, especially Mackenzie, is very professional and knowledgeable. Always takes care of my needs. I would recommend them to all my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Re:warranty repairs on Ford Wrangler Sport: I contacted
Re:warranty repairs on Ford Wrangler Sport: I contacted this business, they were upfront and explained what was being done and took care of the issues in a reasonable time. I am currently very satisfied with them, and thank you for making it go well for me. JB McCain
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!