Reviews
Carolyn
14 escape. Staff was great. Still need to get SYNC going, need to plan with tech guy there; ya'll were very busy the day we came!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful experience and salesperson
My salesperson Jim Powell was fantastic! I could not ask for anyone better! He knew just what I wanted and had me driving away with my wonderful Ford edge in no time! I will recommend him to those who are car shopping.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service of Ford Pickup
My experience with the service department has always been very friendly & professional. The employees are courtesy & helpful with all my questions. I appreciate their patience & effort they take with me, especially Cory & Victor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin Culpepper
Everyone was very friendly and helpful. It was helpful to have someone drive me to work. I was very surprised that my car had been vacuumed. Nice bonus!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. James Jordan
2014 f150 service was great it was the first service for my new truck will be returning
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience
No pressure, easy to deal with, and very nice. My dad bought a truck from here 13 years ago and is still driving it today. He had a good experience 13 years ago and I had the same experience last month.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Gilmore Ford madethis buying experience great. I told the sales man what I wanted to spend and he called me when the eote vehicle came in. Very good people and was not hassled
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
14 mustang GT buying experience
Gilmore Ford is absolutely world class when it comes to the buying process everything went smoothly from sitting down with Jimmy Lowe and discussing if it was a right decision to buy or not to signing paperwork in Ms Linda's office an her offering me extended coverages on my new vehicle. Gilmore ford is very friendly and a family oriented dealership. Thanks again for being the best when it comes to customer service. Sincerely Mustang fan for life
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
5 STARS ALL THE WAY!!!!!!
I HIGHLY RECOMMEND GILMORE FORD IN PRATTVILLE, AL FOR BOTH SALES AND SERVICE!!!! I TRAVEL ROUGHLY 30 MINUTES TO THEM ( I HAVE A DEALER ABOUT 5 MINUTES FROM MY HOME) BECAUSE OF THE LEVEL OF CUSTOMER CARE I RECEIVE! WE HAVE PURCHASED TWO CARS FROM GILMORE FORD THIS YEAR. THEY HAVE VERY COURTEOUS AND CARING EMPLOYEES. THE WHOLE PROCESS WAS VERY PLEASANT. VERY HAPPY AND LOOKING FORWARD TO DOING BUSINESS WITH THEM AGAIN IN THE FUTURE!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase