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Premier Kia of Kenner

(142 reviews)

Reviews

(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Job

Ed was a great salesman. He answered all my questions and was very patient. He kept me informed of new shipments and made the car buying experience a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic service & great cars

Buying a new vehicle is not always a pleasurable experience but dealing with Ed changed my opinion. Premier did not have the vehicle I wanted but Ed found the vehicle and had it at Premier same day. He is knowledgeable of the vehicles he sells. He answered all my questions and I was treated with respect. I was satisfied with the deal we made and it was reached in a reasonable time frame. Ed is a asset to your dealership. Most important, I love my Kia Sorento

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy

Very good experience. They took care of me right away and had me in and out the door in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

John Love lived up to his name, he was lovely. It was a pleasure doing business with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

it very exceptional service, great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy

He was very helpful, I called to see if I could get my oil changed that day. I was in at 3 and out by 4:10. Considering I didn't have an appt. I was fine with the wait. I also had some concerns with my vehicle making a weird noise after it rained and he checked that too! The only thing I wished is for the front part of my car to be vacuumed like the other companies that do oil changes do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience

My experience at Kia's dealership was great. The dealer made the experience very easy for me, and encourage my wife and I. This was on of the best service experiences I have ever had. I look forward to going back to buy another car when the time is right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful place to buy

The reason for my visit was a routine oil change. I was helped right away, and was treated in a very considerate, professional manner. From what I can tell, the service was done correctly. My only disappointment is that I had to wait for 1 1/2 hours. For something this "routine", I may opt for a more expedited service such as a 5 Minute Oil location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent

Alex was very knowledgeable and set callback expectations that he followed through on without me having to contact him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

In and out for routine servicing. Good advice and friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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