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BMW of Raleigh

(3,186 reviews)
Visit BMW of Raleigh
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 16 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 349-2410 (888) 349-2410
Used (866) 727-7584 (866) 727-7584
Service (877) 238-6834 (877) 238-6834

Reviews

(3,186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Raleigh from DealerRater.

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Execellent Custormer Service with no Hassle

Richard Williams was courteous, knowledgeable, and friendly from the start. He knew the inventory without checking, and immediately took me to a BMW 535i that was for sale after listening to my wants and needs. A true professional, and did everything within his power to put me in the vehicle that met my wants and needs. Wish more dealers had representatives like Richard. Thanks so much for all of your assistance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

BMW X5

My and I went in to purchase a BMW X3, and left with an X5. Our salesperson, Davis Kigenyi, was very professional and attentive what we were looking for with this purchase. We are very satisfied with the service and love our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience

I was in the market for a new automobile and happened to be fortunate enough to meet Barry Frucht at Leith BMW. Barry was very considerate, professional and took time to fully understand what I was looking for... He was most interested in finding me the right automobile and not just making a sell (how refreshing). Ultimately, with his help, I decided on a new 2016 BMW 528i. I was concerned with the 4 cylinder engine and he suggested a Dinan chip which increased the overall HP and torque. All I can say is Wow!!!!! I am very happy with my new BMW and the attention to detail Barry provided. What a pleasure it was to deal with a person who ultimately only wanted to make sure I got the car I wanted and not just trying to sell a car. I will be a repeat customer and highly suggest if you are in the market for a BMW to contact Barry Furcht. You will be glad you did...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Lease Turn-In Made Easy with John McDougald

John McDougald works hard, takes his time all while smiling and being personable. It was really easy to talk to John and he was very knowledgeable. His enthusiasm about a car is contagious all while maintaining a very down to earth vibe. Truly a pleasure and I will call him at the end of my next lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Great experience! I called and spoke with Mark Nelson about a used BMW. He answered all my questions. We made an appointment and he had the car ready for me when I arrived. He was knowledgeable and made my car buying experience stress free!! I will be recommending Mark Nelson and Leith BMW to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience with Kent Beard at Leith BMW

I had a great experience with Kent Beard at Leith BMW when buying my new 340i. I would highly recommend him to anyone interested in a BMW. He walked me through the whole process and explained everything thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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3 people out of 3 found this review helpful.

Mark Nelson is awesome

Could not have asked for a better sales man. Mark is definitely one of a kind. So happy you help me pick out my perfect BMW. Still

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.

Purchase of BMW 3 Series

Henry Caldwell did a great job with fantastic customer service. He worked to educate me on the product and ensured I was satisfied with BMW and my vehicle purchase. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great buying experience!!!

Mark Nelson was a wonderful salesperson. He was professional, knowledgeable, respectful and above all, patient. He made the whole car buying process of my 2016 BMW 228i, a pleasure. I highly recommend him to anyone search of a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

Decided to go with Leith BMW for my new lease on a 2016 320i. Barry Frucht made the whole process easy, comfortable, and informative. Would definitely recommend to anyone in the market for a new car. Very very happy with the service I received at Leith.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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