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BMW of Raleigh

(3,188 reviews)
Visit BMW of Raleigh
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 16 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 349-2410 (888) 349-2410
Used (866) 727-7584 (866) 727-7584
Service (877) 238-6834 (877) 238-6834

Reviews

(3,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Raleigh from DealerRater.

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Dealership Under Construction, Very Helpful Staff

Leith BMW was undergoing construction, so the site was understandably sub-par in the presentation of its vehicles- I'm sure this will undoubtedly improve once completed. This is the only reason I have rated the dealership 4 stars instead of 5. However, this did not dampen my overall experience in purchasing my certified pre-owned BMW! I worked with Kent Beard, who exhibited the utmost patience in answering all my questions and lent to a very pleasant experience. Kent was very knowledgeable and helpful and I would recommend him to anyone who is in the market to purchase a new or pre-owned BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Excellent service -- excellent service -- happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perfect experience every time

Kent Beard has sold me 4 BMW vehicles during the past 1.5 years and each experience was perfect! I can't thank Kent enough for his dedication to making it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Second to none service

I gave Leith BMW those ratings because the staff was very Professional and Friendly,our Sales person Mr.Henry Caldwell was Awesome,when he said he was going to call he did,he let us no everything that was going on with our New BMW!I will highly Recommend Leith BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kent Beard at Leith BMW rocks!

Just purchased my fourth BMW, and Kent Beard was the BEST sales rep we've ever worked with. Was the easiest transaction ever. Knew I wanted something different...Kent took his time, walking us through the lot, showed us different models & newest options. His in-depth knowledge of how each model differs was impressive & huge help in making a decision. The x4 was perfect for me & never would have even known about it if he didn't point it out. I LOVE IT & so does everyone else who sees it! There aren't many out there on the road. Kent is a true professional, fun to work with, genuinely wanted to get to know us & made the entire car buying experience such a pleasure. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales person and easy purchase

The finace and sales people at Leith were great! The made the experience short and pleasant with a trade in! I will definitely get my next car at Leith BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience after a long search

We originally met Kent over a year ago when our search began. He was patient, knowledgeable, and quite experienced at showing off the features of the vehicles we were testing out. We had a lot of questions going into this and wanted to make sure that every feature on our required and wanted list was explained and demonstrated so that we felt confident in our purchase. After looking around at other manufactures, we came back a year later and Kent remembered us, knew right where we left off, and was able to find us the vehicle with all of the features we wanted. We had made our choice and he was able to make it happen that day. Thanks for your patience Kent! We'll be looking you up again when it's time for our next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bimmer... Wheeeee!!!

Owning a BMW had been my dream of 10 years. It finally got fulfilled a month back, thanks to Leith BMW. Kudos to Kent Beard for making everything, right from choosing the vehicle to getting the finance done to handing over the keys, so smooth and easy. If I know of anyone who wants to buy a car, Leith BMW and Kent Beard would be the first names I'd suggest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonder Car Buying Experience

I was very happy with my experience at Leith BMW in Raleigh. I purchased a 2016 320i from Ales Olecky. He was wonderful and I LOVE my car! Ales was very patient, kind, helpful and professional. I hope he is there for years to come because I look forward to working with him again. Thanks again Ales it was truly a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Experience

Henry Caldwell and the Leith BMW team were great to work with! Always provided quick and accurate responses to questions / inquiries regarding vehicle choices and availability which makes it the process less stressful when we are all so busy. I have not owned a BMW in a long time, now I will probably be a long term customer, thank you! -Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.