Reviews
Dealership Under Construction, Very Helpful Staff
Leith BMW was undergoing construction, so the site was understandably sub-par in the presentation of its vehicles- I'm sure this will undoubtedly improve once completed. This is the only reason I have rated the dealership 4 stars instead of 5. However, this did not dampen my overall experience in purchasing my certified pre-owned BMW! I worked with Kent Beard, who exhibited the utmost patience in answering all my questions and lent to a very pleasant experience. Kent was very knowledgeable and helpful and I would recommend him to anyone who is in the market to purchase a new or pre-owned BMW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
Excellent service -- excellent service -- happy customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect experience every time
Kent Beard has sold me 4 BMW vehicles during the past 1.5 years and each experience was perfect! I can't thank Kent enough for his dedication to making it happen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second to none service
I gave Leith BMW those ratings because the staff was very Professional and Friendly,our Sales person Mr.Henry Caldwell was Awesome,when he said he was going to call he did,he let us no everything that was going on with our New BMW!I will highly Recommend Leith BMW
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kent Beard at Leith BMW rocks!
Just purchased my fourth BMW, and Kent Beard was the BEST sales rep we've ever worked with. Was the easiest transaction ever. Knew I wanted something different...Kent took his time, walking us through the lot, showed us different models & newest options. His in-depth knowledge of how each model differs was impressive & huge help in making a decision. The x4 was perfect for me & never would have even known about it if he didn't point it out. I LOVE IT & so does everyone else who sees it! There aren't many out there on the road. Kent is a true professional, fun to work with, genuinely wanted to get to know us & made the entire car buying experience such a pleasure. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales person and easy purchase
The finace and sales people at Leith were great! The made the experience short and pleasant with a trade in! I will definitely get my next car at Leith BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience after a long search
We originally met Kent over a year ago when our search began. He was patient, knowledgeable, and quite experienced at showing off the features of the vehicles we were testing out. We had a lot of questions going into this and wanted to make sure that every feature on our required and wanted list was explained and demonstrated so that we felt confident in our purchase. After looking around at other manufactures, we came back a year later and Kent remembered us, knew right where we left off, and was able to find us the vehicle with all of the features we wanted. We had made our choice and he was able to make it happen that day. Thanks for your patience Kent! We'll be looking you up again when it's time for our next purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bimmer... Wheeeee!!!
Owning a BMW had been my dream of 10 years. It finally got fulfilled a month back, thanks to Leith BMW. Kudos to Kent Beard for making everything, right from choosing the vehicle to getting the finance done to handing over the keys, so smooth and easy. If I know of anyone who wants to buy a car, Leith BMW and Kent Beard would be the first names I'd suggest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonder Car Buying Experience
I was very happy with my experience at Leith BMW in Raleigh. I purchased a 2016 320i from Ales Olecky. He was wonderful and I LOVE my car! Ales was very patient, kind, helpful and professional. I hope he is there for years to come because I look forward to working with him again. Thanks again Ales it was truly a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Experience
Henry Caldwell and the Leith BMW team were great to work with! Always provided quick and accurate responses to questions / inquiries regarding vehicle choices and availability which makes it the process less stressful when we are all so busy. I have not owned a BMW in a long time, now I will probably be a long term customer, thank you! -Mike
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
