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Coggin Toyota at the Avenues

(3,739 reviews)
Visit Coggin Toyota at the Avenues
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–7:30pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed

Reviews

(3,739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ron’s always a decent advisor never have any issues get

Ron’s always a decent advisor never have any issues get my cars in and out whether I have an appointment or not!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership did phenomenal at explaining the whole

This dealership did phenomenal at explaining the whole buying process and took the time to find the car that fit my needs. Overall was the best ?buying a car? process I?ve experienced yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Urvashi, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

Repaired and diagnosed my older van.

Repaired and diagnosed my older van. Most parts were fine to my surprise and they didn?t try to overcharge me. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Frank Buntin, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

Service is always easy to schedule and estimated timing

Service is always easy to schedule and estimated timing for completion is usually spot on. Friendly and knowledgeable team is available to answer questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always DJ an Jenny are wonderful bin the service

As always DJ an Jenny are wonderful bin the service department. Rental department is vey helpful as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just bought a preowned car from there.

Just bought a preowned car from there. But the conditions is not very well. Some damages on bumper are not fixed. Most important, the ownership is still under the previous owner that I can’t register this car under my Toyota account, but most digital functions of the car dependent on my Toyota app. I can’t even link my phone to the car system. It’s not a good dealer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, Mr. Han. I’m sorry to hear about the concerns you’ve experienced with your vehicle. I’m glad one of our managers was able to speak with you and schedule an appointment this Friday, Jan 24, 2025, at 3 PM to address these issues. When you arrive, please stop by the front desk and ask for the manager you spoke with, who will be ready to assist you. If you have any further questions before your appointment, please don’t hesitate to contact me at (904) 470-3701. We’re committed to ensuring your concerns are resolved and improving your experience. Sincerely, John Clark General Manager Coggin Toyota

Between the team work of Jacob, Dee and Levi I had a

Between the team work of Jacob, Dee and Levi I had a AWSOME first time experience with dealing with an outside dealer. I would highly recommend Coggin Toyota @ Avenues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stephanie Fears, thank you again for taking the time to let us know how we did!

Between the team work of Jacob, Dee and Levi I had a

Between the team work of Jacob, Dee and Levi I had a AWSOME first time experience with dealing with an outside dealer. I would highly recommend Coggin Toyota @ Avenues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my 2020 Toyota Tacoma in for maintenance and

Took my 2020 Toyota Tacoma in for maintenance and received excellent service. They got everything done in a timely manner while I waited. Jacob Tabacek my service representative did a great job of keeping informed of vehicle status and maintenance needs. He was friendly and professional. I'm very happy with my experience at Coggin Toyota of the Avenues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional respectful quick to communicate willing

Professional respectful quick to communicate willing to answer questions correctly and search for answers if they cannot immediate provide answers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.