Reviews
Prius repair
My service guy Mike was awesome and went out of his way to make sure I was satisfied with my vehicle repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Dianne, for reaching out to us. Your opinion plays an integral part in our customer service. John Clark, General Manager
Lessie Johnson
I was scheduled to bring my 2011 Toyota Camry in for a regular oil change. The service representative was highly knowledgeable and courteous with his job. He told me in a timely manner all the improvements that I needed to make along with the costs. Was satisfied completely with my visit Lessie Johnson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Coggins Toyota At The Avenue Mall, thank you for taking the time to leave us feedback. John Clark, General Manager
Service
The facilities are great. Went in for 60000 service, was advised that my tires were worn to the treat marker. I said ok for new tires. I was there from 2 P.M. to 5:10 P.M. Usually the car is washed when they finish their work, this time no car wash. I was surprised that it took over 3 hours to do this work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback, Bill Large. We strive to provide excellent service to our customers at Coggin Toyota at the Avenues. John Clark, General Manager
Id say good
Excellent facility. Decent prices. Decent customer service.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
G, thank you for taking the time to leave us feedback. John Clark, General Manager
Horrible!
I would have given them half a star but it wasn't an option. What a terrible group of people to even attempt to buy a car from. This had to be the worst experience I have ever had car shopping - ever! A bunch of scheming, underhanded and self-dealing individuals in the business of exploiting consumers at every possible turn. I would highly recommend that you go elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Luis, I am so sorry that your sales visit was a negative one. Providing a great customer service and sales experience to our customers is our top priority. I would like to hear more about your visit, so please contact me at 904-638-7713, so that we can discuss where we went wrong and gain that trust back. John Clark, General Manager
Best Service at a Dealership!
I went in for a Toyota recall repair and was very surprised at how quickly I was done! The helpfulness of Michael Hickox, service advisor, was excellent. The waiting area was very comfortable and there was a snack bar available. It really was the best experience I ever had a dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancyjb, thank you for taking the time to leave us feedback. John Clark, General Manager
customer service
Jake, my service representative exceeded my expectations for servicing my vehicle ever time. Yesterday I was so tired missed placed my credit card. He assisted me in located in it. Mrs Barbara in customer service was so kind and assisted me in retrieving my coupon
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback, Teresa Anderson-wright. We strive to provide excellent service to our customers at Coggin Toyota at the Avenues. John Clark, General Manager
Excellent service
Employees are very friendly. Facility is well kept clean. Repairs were done within time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ardit, thank you for taking the time to leave us feedback. John Clark, General Manager
Service
Quick, Excellent 20K service on my 2016 Tundra, comfortable waiting area. Service advisor Gary Mcintosh is very knowledgeable/ experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A Hakimi, thank you for taking the time to leave us feedback. John Clark, General Manager
In and out in 45 minutes
Quick service. Comfortable waiting area. Much better than the other big Toyota dealership in town! And I can see the work without standing in the weather. I may see more of that other gals tags around town, but I bet they all go to Coggin for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denis, thank you for taking the time to leave us feedback. John Clark, General Manager
