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Journey Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
Visit Journey Auto Sales
Sales hours: 9:00am to 6:30pm
Service hours: 8:00am to 5:00am
View all hours
Sales Service
Monday 9:00am–6:30pm 8:00am–5:00pm
Tuesday 9:00am–6:30pm 8:00am–5:00pm
Wednesday 9:00am–6:30pm 8:00am–5:00pm
Thursday 9:00am–6:30pm 8:00am–5:00pm
Friday 9:00am–6:30pm 8:00am–5:00am
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
(704) 774-4126 (704) 774-4126

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Auto Sales from DealerRater.

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Very upfront and honest.

Very upfront and honest. No hidden fees or things not disclosed. Jacob was excellent to work with and the owner/sales manager was as well. Got a great car that was worth what we paid for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Experience Ever!

I have been dealing with Journey Auto Sales since 2011 and Scott and his team have always been very helpful and accommodating. I've always had a great experience and today was no different. Ryan Geelen was not only very kind and very professional, he worked quickly. From the time I arrived to the time my purchase was completed, barely an hour had passed. He explained everything thoroughly and it was a real pleasure working with him today. In short, if you need a car, go to Journey Auto Sales on Albemarle Rd! The best place in Charlotte to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service

Nice customer service. Zeke was very helpful. Allowed for time to look around lot without interference, but there to answer questions. Patient. Would reccommend. Pulled up Car Facts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place

Great car buying experience the staff was knowledgeable and professional .I would recommend them to my friends and relatives for their car buying experience. Overall good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Be very careful, these guys are scammers not car...

Be very careful, these guys are scammers not car salesman. They make you sign paperwork that makes it so they avoid lemon law and can sell you a car that will break down in less than a month

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Definitely recommended. Great customer service l

This was a amazing experience. Every one was friendly and knowledgeable and a great selection of vehicles. This was a clean lot with clean vehicles I would definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Great customer service ! Very helpful , and Attentive . Would definitely recommend!! They live up to their experience!! Will be shopping with them again and recommend this Dealer to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was quite literally a pleasure doing business with you. We hope to see you more in the future. Thank you.

That place sucks they offer 300 hundred for my tra

Don’t go there because they will offer you 300 for your trades and they will sell you expensive cars. And there’s cars are not in good condition paint is peeling off and they touch it to hide it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Perfection

I was helped by a friendly man named Zach and he got me in and out back on the road with in an hour abs a half. Definitely go to Journey auto Sales for good quality used cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Vehicle

I was searching for a used dealership that put emphasis on selling a used car that would last longer than just a while. Sure I could have found the car I got for a little cheaper, but I have zero issues with my GMC. Runs like a dream and is spotless. Wont be worrying about my car breaking down anytime soon. Very friendly people there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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