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Cactus Jacks Mesa

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)
Visit Cactus Jacks Mesa
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(877) 712-6065 (877) 712-6065

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cactus Jacks Mesa from DealerRater.

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great buying experience

great buying experience took the time to get approved before i went out to look for cars i knew what i could get financed for before i looked around great job luis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good job

Thanks Catcus Jack for the amazing experience. No one wanted to help a sista out but you were there. I will defiantly refer your assistance to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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scammers

They are total scammers. Had the vehicle repaired there and it was armature work. Didn't last more then a day. would not go there again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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the worst yet

i cant even make it to the lot, between dealing with Joanna Mathews the very rude csr on chat an the other one makes me not want to do business with them. i chatted for the last hour all she wants is my name an email an phone number, dont want to answer my questions so im ready to go when i get there. i know she just wants the sale . but first you need to sell before you get the sale. i cant get a clear answer on any question i am asking , if there is no credit check then tell me how much i need at least down, she cant answer that, what kind of insurance do i need, she cant answer this. are you open later Friday. i let her know i need a car Friday after work, asked what cars she had there, was told come look for myself . i been in sales for 9 years who the xxxx talks to potential customers like this. mind you i come with 2 other employees who also need cars for our positions. this a 3 car deal in one trip , we all qualify .. the rudeness was so real we will go to another place an i will let my boss know to stop sending his employee here to get they cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Used car

The reason why I haven't came in if I'm waiting on proof of paperwork to show U of M income I only have so much proof I get government checks every month I want to put a car down and so much cash down and make monthly payments

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. Colin K.

Cactus Jacks was a great buying experience. Our credit was not great due to a job loss and medical bills. We went to several places from big dealers to little shops and every where in between. They were the only ones willing to help us and listen to our needs and wants instead of just trying to put us in a car we could not afford. Ken S. Was very personable and made our buying experience pleasant. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great car buying experience

my credit was bad due to medical bills, these were the only people willing to help and put me in a quality car, could't be happier. would highly recommend..thanks ken

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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josh m

when i was having financial problems from a divorce..these guys were great..got a nice reliable car with a low down at a reasonable payment...i enjoyed my experience..would highly recommend cactus jacks mesa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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