Reviews
Write a reviewCurtis Saved the Day!
Curtis saved the day! My Dad has dementia. We had just gone out to my Ford Explorer from a weekly lunch with his buddies at a restaurant about 10min away from Northside. My key fob suddenly didn’t work. I called AAA and they would only be able to tow us to a dealership to make a new key fob. I called Northside and they went above-and-beyond offering to come to us with a battery. Curtis quickly arrived, checked out my fob, and installed a new battery. Saved my Dad and me from what have been a probable 3hr-4hr ordeal, that would have completely confused my Dad. Curtis from Northside made it take only a mere 20min. Outstanding customer service!
Curtis Saved the Day!
Curtis saved the day! My Dad has dementia. We had just gone out to my Ford Explorer from a weekly lunch with his buddies at a restaurant about 10min away from Northside. My key fob suddenly didn’t work. I called AAA and they would only be able to tow us to a dealership to make a new key fob. I called Northside and they went above-and-beyond offering to come to us with a battery. Curtis quickly arrived, checked out my fob, and installed a new battery. Saved my Dad and me from what have been a probable 3hr-4hr ordeal, that would have completely confused my Dad. Curtis from Northside made it take only a mere 20min. Outstanding customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
As usual, Wayne and the others on staff provided excellent customer service. My questions were answered and the work was done well and quickly. It's good to know I can depend on them.
Excellent service
As usual, Wayne and the others on staff provided excellent customer service. My questions were answered and the work was done well and quickly. It's good to know I can depend on them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy to find and no fus
Our salesman Pete Barnhouse was great and I will recommend him to friends and family. I was sent to Pete because a friend has bought trucks from him
Easy to find and no fus
Our salesman Pete Barnhouse was great and I will recommend him to friends and family. I was sent to Pete because a friend has bought trucks from him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Your Service Dept. has improved and is so much better to deal with. Very good service. Good and clean Service department
Great Service
Your Service Dept. has improved and is so much better to deal with. Very good service. Good and clean Service department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Fast, friendly, courteous, thorough. and professional. Would reco mend this dealership service and parts department to friends and family members. Thhank you.
Service
Fast, friendly, courteous, thorough. and professional. Would reco mend this dealership service and parts department to friends and family members. Thhank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Great customer service. Friendly staff Fast reliable service. That is why I keep going back. I recommend this service to friends.
Great Customer Service
Great customer service. Friendly staff Fast reliable service. That is why I keep going back. I recommend this service to friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
It went pretty fast and everyone was so friendly. They even took care of the DEQ for us. Very Friendly and personable. It was a great experience felt no pressure.
Great Service
It went pretty fast and everyone was so friendly. They even took care of the DEQ for us. Very Friendly and personable. It was a great experience felt no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional employees
The dealership has flexible hours. The job was completed quickly and well before the estimated time. The job was done correctly. The staff was friendly.
Professional employees
The dealership has flexible hours. The job was completed quickly and well before the estimated time. The job was done correctly. The staff was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The email special Oil change was just when I needed it plus the $20 dollar off any service Christmas gift card added to the plus making servicing my truck an affordable experience.
Great service
The email special Oil change was just when I needed it plus the $20 dollar off any service Christmas gift card added to the plus making servicing my truck an affordable experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Prompt and efficient service team easy to get an appointment. Low weight times and quick turnaround on the repair Excellent customer service from staff and technicians in my vehicle was turned to me and I clean man or just when I dropped it off
Excellent service
Prompt and efficient service team easy to get an appointment. Low weight times and quick turnaround on the repair Excellent customer service from staff and technicians in my vehicle was turned to me and I clean man or just when I dropped it off
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase