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First Coast Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (233 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First Coast Auto Sales from DealerRater.

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I have known Guy for over 10 years and I have purchased 3

I have known Guy for over 10 years and I have purchased 3 cars from his company in a time of need he helped me out a lot by allowing me to do what he calls pick up payments this allowed me to get the car and pay the deposit every two weeks and until paid in full then you start your payments Guy can be hard sometimes but this is his business and sometimes you have to show tough love but if you tell him that there's something wrong with your car he will fix it with no problem I've never had a car that needed anything major oil change, maybe

I have known Guy for over 10 years and I have purchased 3

I have known Guy for over 10 years and I have purchased 3 cars from his company in a time of need he helped me out a lot by allowing me to do what he calls pick up payments this allowed me to get the car and pay the deposit every two weeks and until paid in full then you start your payments Guy can be hard sometimes but this is his business and sometimes you have to show tough love but if you tell him that there's something wrong with your car he will fix it with no problem I've never had a car that needed anything major oil change, maybe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Guy, Dee and Greg were AMAZING!

Guy, Dee and Greg were AMAZING! When I say that they made the process easy, quick and very fair, I’m screaming truth behind those statements. The family type of comfort they give, attention to detail and willingness to focus on new beginnings for their customers is impeccable. Kudos to this team. Would recommend 10/10!

Guy, Dee and Greg were AMAZING!

Guy, Dee and Greg were AMAZING! When I say that they made the process easy, quick and very fair, I’m screaming truth behind those statements. The family type of comfort they give, attention to detail and willingness to focus on new beginnings for their customers is impeccable. Kudos to this team. Would recommend 10/10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Bought an SUV back in October of 2024.

Bought an SUV back in October of 2024. Absolutely running great! Best decision I've made in a long time!

Bought an SUV back in October of 2024.

Bought an SUV back in October of 2024. Absolutely running great! Best decision I've made in a long time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Receptionist is rude and unprofessional.

Receptionist is rude and unprofessional. Guy talks entirely too much instead of getting you in and out. Try to charge for repairs that should have done before selling the car. . Too many problems, first the AC now raining inside the car. LEMONS.

Receptionist is rude and unprofessional.

Receptionist is rude and unprofessional. Guy talks entirely too much instead of getting you in and out. Try to charge for repairs that should have done before selling the car. . Too many problems, first the AC now raining inside the car. LEMONS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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The experience I had was the best ever great service

The experience I had was the best ever great service ❤❤❤❤❤ gi shop want regret it high 5s to Gui Owner and Sales Associate David

The experience I had was the best ever great service

The experience I had was the best ever great service ❤❤❤❤❤ gi shop want regret it high 5s to Gui Owner and Sales Associate David

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Consumer response

Great Service and worth all your time check out my guy's you want regret it. They work hard and make sure you are a satisfied customer 💥💥💥💥💥

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Dee and his manager work with me and helped me get the

Dee and his manager work with me and helped me get the car of my dreams thank you Dee for everything

Dee and his manager work with me and helped me get the

Dee and his manager work with me and helped me get the car of my dreams thank you Dee for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

If you have a chance go by first Coast Auto sales and ask for Dee and will work with you to get you the car of your dreams first Coast Auto sales is number one in my book and I will gladly recommend first Coast Auto sales to anyone that wants a class A service just ask for Dee and you will always be in good hands

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Dee (Darrell Bivens) has helped us purchase 2 vehicles

Dee (Darrell Bivens) has helped us purchase 2 vehicles this year. He goes above and beyond to help his customers! If you are in need of a vehicle or know someone in need of a vehicle please reach out to him and he WILL help!

Dee (Darrell Bivens) has helped us purchase 2 vehicles

Dee (Darrell Bivens) has helped us purchase 2 vehicles this year. He goes above and beyond to help his customers! If you are in need of a vehicle or know someone in need of a vehicle please reach out to him and he WILL help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I received great customer service from Representative

I received great customer service from Representative Darrell Who was able to provide solutions to every concern I had.

I received great customer service from Representative

I received great customer service from Representative Darrell Who was able to provide solutions to every concern I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Customer service,and great people skills,would like to

Customer service,and great people skills,would like to have a friend to come,and get a great deal on vehicle

Customer service,and great people skills,would like to

Customer service,and great people skills,would like to have a friend to come,and get a great deal on vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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DEE-(DARRELL) WAS JUST AWESOME.

DEE-(DARRELL) WAS JUST AWESOME. I WAS RECENTLY WAS IN 2 CAR ACCIDENTS THAT ENDED UP TOTALING MY PREVIOUS VEHICLE. HE WAS SYMPATHETIC TO MY SITUATION AND MADE THE WHOLE EXPERIENCE EASIER ON ME. I TOLD HIM WHAT I WAS LOOKING FOR AND THE PRICE RANGE I COULD AFFORD OR PAYMENTS I COULD AFFORD. HE GOT ME IN AND OUT QUICKLY AND WAS ABLE TO PICK OUT EXACTLY WHAT I WAS LOOKING FOR. I WAS ABLE TO DO A TEST DRIVE AND THEY LET ME GO PICK UP MY HUSBAND SO HE COULD SEE IT AND TEST DRIVE IT TOO. DARRELL AND LONNIE EVEN STAYED LATE TO FINISH UP MY PAPERWORK AND MADE SURE I WAS 100% HAPPY BEFORE I LEFT. SINCE THEN DEE HAS FOLLOWED UP TO MAKE SURE I WAS SATISFIED AND HAPPY WITH MY NEW (TO ME) TRUCK! I TELL EVERYONE IF THEY NEED A VEHICLE ANYTIME TO MAKE SURE THEY GO TO 1ST COAST AUTO SALES ON CASSAT AVE ASK FOR DEE AND LONNIE AND YOU WILL TAKE CARE OF.

DEE-(DARRELL) WAS JUST AWESOME.

DEE-(DARRELL) WAS JUST AWESOME. I WAS RECENTLY WAS IN 2 CAR ACCIDENTS THAT ENDED UP TOTALING MY PREVIOUS VEHICLE. HE WAS SYMPATHETIC TO MY SITUATION AND MADE THE WHOLE EXPERIENCE EASIER ON ME. I TOLD HIM WHAT I WAS LOOKING FOR AND THE PRICE RANGE I COULD AFFORD OR PAYMENTS I COULD AFFORD. HE GOT ME IN AND OUT QUICKLY AND WAS ABLE TO PICK OUT EXACTLY WHAT I WAS LOOKING FOR. I WAS ABLE TO DO A TEST DRIVE AND THEY LET ME GO PICK UP MY HUSBAND SO HE COULD SEE IT AND TEST DRIVE IT TOO. DARRELL AND LONNIE EVEN STAYED LATE TO FINISH UP MY PAPERWORK AND MADE SURE I WAS 100% HAPPY BEFORE I LEFT. SINCE THEN DEE HAS FOLLOWED UP TO MAKE SURE I WAS SATISFIED AND HAPPY WITH MY NEW (TO ME) TRUCK! I TELL EVERYONE IF THEY NEED A VEHICLE ANYTIME TO MAKE SURE THEY GO TO 1ST COAST AUTO SALES ON CASSAT AVE ASK FOR DEE AND LONNIE AND YOU WILL TAKE CARE OF.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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