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Gibson Truck World

(670 reviews)
Visit Gibson Truck World
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 8:30am–6:00pm
Sunday 10:00am–5:00pm
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(833) 392-4201 (833) 392-4201

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gibson Truck World from DealerRater.

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Could not be happier with the truck I found at Gibson.

Could not be happier with the truck I found at Gibson. The price was fair the buying experience was quick and painless. I looked at several other places that tacked on lots of money over the sticker price. The salesman who sold me the truck was Vince who was a genuinely great guy. He told me exactly what I was going to pay out the door before we sat down and ran my credit. I can honestly say I would buy here again and I will recommend Gibson to anyone I know who is looking for a truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of the best vehicle purchasing experiences ever!...

One of the best vehicle purchasing experiences ever! Vince gave us a tour of the dealership to include the maintenance and car care policy from when they first receive a vehicle to the customer delivery end point. He educated us on a variety of vehicles helping us make a more informed decision. We purchased here knowing we would be taken care of. Vince and the Gibson team did not disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

BUYERS BEWARE!

I purchased an almost new 2020 Ram 2500 4 x 4 truck from Gibson for 60K dollars for the sole purpose of pulling my camper. It came with tow mirrors with lights, but I found out later the lights did not work. I was never told they didn't work and now Gibson Truck refuses to correct the problem, saying the mirrors came with the truck and apparently their staff never checked them out. Once they had their money, I'm being treated like an unwanted stepchild and they don't care. Beware of hidden defects if you buy there, because you'll be on your own after the sale!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Awesome experience at Gibson Truck World! No haggling...

Awesome experience at Gibson Truck World! No haggling over prices, the sticker price is the price. Robert the salesman took the time to let me drive multiple trucks and took the time to find what I wanted.You can tell they take pride in the trucks they have. Hands down the best experience I’ve ever had at dealership. I will be buying my next truck from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My name is Joe from Seminole County, FL. With the help of...

My name is Joe from Seminole County, FL. With the help of Vince and his extensive knowledge of trucks I found my dream truck. I purchased a 2021 Ford F250. I chose Gibson because they have a vast variety of the best trucks you will find. The entire process was stress free and the easiest I have been through. I was in and out!! Love my truck. Thank you Gibson & staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Visited Gibson on two occasions looking for a truck....

Visited Gibson on two occasions looking for a truck. After looking on line, I made the drive over to look one truck ended up purchasing another. Christian took time to answer questions on both trucks, and made the transaction seamless. If your looking for a great used truck visit Gibson and ask for Christian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

We didn’t feel pressured into anything and was a very...

We didn’t feel pressured into anything and was a very easy process and Vince made it very easy and knew exactly what trucks to look at. I will be back to get another vehicle when it’s time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great service easy to get what you need and great people...

great service easy to get what you need and great people aa as dd dd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership! With the limited supply of trucks in...

Great dealership! With the limited supply of trucks in the country right now it was refreshing to work with a straight forward, honest company with the foresight for doing it right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Vince and Mr. Gibson both were easy to deal with, and I...

Vince and Mr. Gibson both were easy to deal with, and I would recommend them to all my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.