Reviews
I already sent an email 5 days ago on your website.
I already sent an email 5 days ago on your website.No response yet.I took before and after pictures of my dashboard showing mileage and gas tank.35 miles was used.Explain that to me.Your service member Steven Saenz knows about this.I eagerly await your reply.My attorney is only a phone call away.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to notify us of your concern. Our apologies we were unable to locate the email sent to our website and we have escalated to our website host provider. Please send email to pmarquez@metronissanmontclair.com or you can call us directly at 909-450-0985. We apologize for the inconvenience and hope to receive your email or phone call soon.
I am a happy, loyal client of your dealership.
I am a happy, loyal client of your dealership. From the day, I purchased my Nissan and All contact since I am treated with respect kindness and always given good information. Sergio is a wonderful representation of the type of people you have working at the dealership. I have complete trust and how my car is cared for.. It is always a pleasure to speak with any of your personnel. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and loyalty! We strive to provide exceptional service and it warms our hearts to know we have succeeded in doing so. Sergio is a valuable member of our team and we are grateful for your trust in us to take care of your vehicle. We look forward to serving you for many years to come.
Attendants were nice and helpful, no complaints there!
Attendants were nice and helpful, no complaints there! But! They left my driver-side window rolled all the way down on a rainy day. I lucked out and didn't get the inside of the car rained on, but c'mon. Seriously?
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the inconvenience and will make sure to remind our attendants to double check for windows being rolled down. We appreciate your business and hope to see you again.
I always have great service when I go and am taken care
I always have great service when I go and am taken care of by Sergio Gonzalez.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Regina.guerrero, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Got new tires at a great price.
Got new tires at a great price. Joaquin M.was my service attendant was very nice and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lilwifey11, we are so pleased you enjoyed your visit to Metro Nissan Of Montclair! Thank you, and have a fantastic day!
Sergio Gonzalez is a professional, first and foremost.
Sergio Gonzalez is a professional, first and foremost. He makes sure you’re comfortable while waiting on your vehicle. He stays on top of the mechanic, making sure the job gets done right and in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Redbone, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Sergio is the best advisor bar none, he takes care of
Sergio is the best advisor bar none, he takes care of customer the right way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Wheresfrank, thank you for taking the time to leave a review for us at Metro Nissan Of Montclair. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sergio was a great guy.
Sergio was a great guy. Waiting area is nice, clean and comfortable. I still have a problem trying to understand why it should take 2 1/2 hours to get an oil change and rotate the tires. Especially since I always make an appointment. I would hate to think how long I would be waiting if I didn't make an appointment.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Roger.recoop thank you for taking the time to leave us your honest feedback. We truly appreciate your kind words about our staff and business. We'll forward your concerns to our Service Manager. Your honest feedback will help work on our process. Have a great day!
Excellent service advisor and whole team of Metronissan
Excellent service advisor and whole team of Metronissan of Montclair it was done with in time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anwer_zaidi2002, thank you for taking the time to leave a review for us at Metro Nissan Of Montclair. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Greatest customer service ever!
Greatest customer service ever! I love taking my car there for their customer service and their expertise.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!