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Gunther Volkswagen of Fort Lauderdale

(1,168 reviews)
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gunther Volkswagen of Fort Lauderdale from DealerRater.

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Efficient, thorough service. Worth the 30 mile drive to...

Efficient, thorough service. Worth the 30 mile drive to have my car serviced @ Gunther. Not sure why this review needs to be 25 words, though!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent dealership. I bought my Atlas from Gunther VW...

Excellent dealership. I bought my Atlas from Gunther VW and I bring my car there for all my service. 5 stars! Really great service Dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I now have a salesman I will come back to. I haven't had...

I now have a salesman I will come back to. I haven't had a repeat salesman for a long time. I've been coming to Gunther for many,many years. James Jobes was so very helpful even days later when I had questions. Jose in service is always helpful. Thanks Jose

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Divardo has been very helpful with the lease end of my...

Divardo has been very helpful with the lease end of my first Jetta and helping to transition to my new Jetta at lease end. I look forward to working with him again at the end of this lease. Exceptional customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

James was extremely knowledgeable about all the features...

James was extremely knowledgeable about all the features in my new Tiguan, he was very friendly and worked an overall good deal. He also made the process smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service!

Professional and courteous service ! I'm very satisfied of the provided service ! I recommend this dealer! Their employees take good care of customers ! And I love my New Beetle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top service

To be honest I have lease cars in a lots of different dealerships and Volkswagen is the most pleasant experiences at car dealerships, the only problem is the waiting time, you are stock there for 2 to 3 hours to do a service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Service quality generally refers to a customer's comparison of service expectations as it relates to a company's performance. A business with a high level of service quality is likely capable of meeting customer needs while also remaining economically competitive in their respective industry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service and friendly staff. I would highly...

Great Service and friendly staff. I would highly recommend this place to others and this person to service my car again in the future. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service I would definitely think of purchasing...

Excellent service I would definitely think of purchasing a vehicle or continue getting my car serviced here. Everything is extremely professional. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.