Reviews
My car buying experience was phenomenal!
My car buying experience was phenomenal! The process was so easy and I cannot thank the whole team enough for taking such good care of us. Joe Moon is the best!! Extra thank you to Bill Currie!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience! We're thrilled to hear you found the car buying process easy and enjoyable. Joe and Bill are fantastic, and it’s great to know they took such good care of you. Enjoy your new ride!
Bill Currie Ford is the worst dealership I have EVER been
Bill Currie Ford is the worst dealership I have EVER been too. Nobody ever knows what's going on. oh, and don't let me start with that I am about to replace my 4th engine on my brand new 2019 ford EcoSport. I was screwed on two replaces as they told me I needed to pay out of pocket for, to get a new engine replaced by ford. My car guy checked everything out after getting it back and all clips were not right in the engine, they were broken, and the engine looked just like it did when it was blowen. when I asked them to check it before I left after paying, they had one of their mechanics look at it and said no that's how it is supposed to be. I left it alone, then come to find out the engine is about to blow again! I call the dealership asking to speak to a manger and SHARON told me very rudely repeat the same answer " I can take a message" and then hung-up on me and kept declining my calls. I am over the terrible customer service, terrible mechanic's, the false promises and over all I am stuck with a car for the next 2 year paying $400 a month just for it to live in a repair shop. This is not fair, and I can't seem to get anywhere. and I know this will just get the generic xxx response that they say to everyone, but maybe someone will see HOW xxxxTY FORD REALLY IS!!!! I will NEVER refer anyone to BILL CURRIE FORD N. TAMPA!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Sergio handled everything painlessly.
Sergio handled everything painlessly. I bought the car online, drove four hours to pick it up, and only spent about an hour at the dealership. There were no surprises or hiccups or any other issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought my lifted F150 in January.
Bought my lifted F150 in January. Told Ron I was in a rush, so he sped the process up. Waited three days to take my truck home. I had already driven the truck so I just wanted to get straight to paperwork. Once I was done and handed 1 key, I walked out to an undetailed truck. 15 miles left in the tank. The truck had coffee spill stains all over the seats. It was filthy and coated in dog fur. It literally was never even ran through a car wash. I took it and got it professionally detailed. A month later, I had a catastrophic drivetrain failure. I wasn't too nervous about it as I spent thousands on the warranty but I have had nothing but issues with it. Wheel hubs, Transmission, Driveshafts, Axles exploding. Ford had declined coverage because it was lifted but I bought the truck as is, and the finance manager told me it will be covered. I forked out over $4,000 on one repair. The GM gave me a $1,500 check so that I wouldn't cancel my warranty. I don't recommend even considering doing business here.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Ron Simpson was great to work with and provided just the
Ron Simpson was great to work with and provided just the right amount of contact during the order period. I would recommend him to anyone looking for a vehicle. When I look for a new car I will want to deal with him again. I give him 5 stars. Excellent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick Goodman sold me my Mustang Mach E.
Nick Goodman sold me my Mustang Mach E. It was worth the (6 month) wait. Nick is very kind, patient, knowledgeable, professional and hard working. I appreciate everything you did to help me along the way in getting my car. You Rock Nick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This has been the worst buying experience, car or
This has been the worst buying experience, car or otherwise, of my life. I've deterred two friends from buying vehicles here and got them to take their business to other dealerships, and will continue to do so anytime I hear mention of Bill Currie Ford. I purchased a relatively cheap, very used Subaru from Bill Currie Ford. The vehicle drove fine during the test drive. We agreed on the price with our sales rep, Ron, who had fantastic customer service and went above and beyond his job, ensuring an extremely easy purchase. We left, and within an hour we found the driver side window had already stopped working, the keyfob wasn't working, and shifting from low gears was stuttery. We waved it off, as this is a cheap car and these were all minor details and quirks. However, the following day, the car ride became rougher and eventually the car stalled between gears before shifting, to the point of being unable to accelerate, the car now being a hazard on the road. On the second day, the check engine light and many lights were lit. The two error codes were P0700 and P2764, both of which are potentially catastrophic and should not be included with a vehicle cleared to sell at a "reputable" dealership. We were upset but were nothing but cordial with our sales rep explaining the situation. We came back and our sales rep brought out the sales manager, some guy named Christian, who was immediately dismissive and flippant about our situation. My fiance and I offered to put our money towards a more expensive vehicle. We were told, despite being less than 72 hours after purchasing the vehicle, that wasn't an option due to their rules, and if we did we'd be rolling over the negative equity from the loan as well as the sales tax. We then asked if we could return this unsafe, barely-operational road hazard of a vehicle. We were told that by law, they didn't have to do that. I asked if they were even willing to, as if a respectable place of business would feel responsible for letting a vehicle like this be sold, and he merely disregarded it as if since they don't legally have to, they won't take responsibility. Our last request, which had been ignored previously, was to have it fixed. We liked the car and would be fine if it was fixed. We were then told by the sales manager that we would have to wait 30 days until our warranty was "active." My fiance and I were shocked that the dealership is apparently unwilling to fix a dysfunctional car they'd just sold if we hadn't purchased a warranty. Being told we'd have to wait that long and we'd have to drive the car home, I told him my fiance felt unsafe driving home with the state of the vehicle, which he replied disrespectfully, "Well, it got you here didn't it?" with the most smug look on his face. He was overly chipper and sarcastic for the rest of the conversation. We left the dealership, and finally got the call two weeks later that we could bring the car in. This was after calling the dealership more than once, respectfully every time, with the warranty then magically activating sooner than expected. The owner declined to ever return our calls. Brought it in, service said there wasn't a warranty on file. Someone from the financial office was able to pull the warranty up and the service department processed it. Brandon, the service rep, was beyond helpful. Every other worker that I spoke with (who all will remain unnamed and should not be assumed to be anyone mentioned prior in this review) had nothing but bad things to say about this dealership and management, and were also shocked at the situation. It has now been three weeks, and I'm out another $500 between the deductible and insurance for the rental car, and about $500 worth of hours missed from work dealing with these people. My fiance was disrespected, my time was disrespected, and my money was disrespected. To anyone reading this review, Bill Currie Ford is the definition of what people mean when they say they don't want to deal with dealerships and their nonsense, and I'd advise you take your business elsewhere.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Without a doubt, Bill Currie Ford is the top dealer in
Without a doubt, Bill Currie Ford is the top dealer in Tampa. In no manner do they rush or harass you during your decision-making process. Pete is extremely patient and will go to great lengths to ensure that you are delighted with your purchase or arrangement.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I received a good value on my trade-in here and it went a...
I received a good value on my trade-in here and it went a long way toward my new Ford Escape. After hearing recent stories about fee’s to do a shortage of cars for sale I was worried I would see some random up charges but they really did right by me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is a real person talking to you. Straight talk no...
This is a real person talking to you. Straight talk no BS.I highly recommend when you go to Bill Currie Ford dealership , ASK for Edwin, everyone knows him. Great Personality and very professional !! You will be treated differently inside this dealer, you race your hand and someone comes to you right away to help you or get the right person to help you. Other sales persons not involve with your deal will approach you while you are waiting on your papers and just simply will start a very friendly conversation just to make you feel good around there. Very Nice environment to be in, definitely the Most stress free purchase transaction of a car i have ever done in my life !!!! If you need a car just go to Bill Currie's Dealership. !!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car