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Meet Chrissy Hartman

Chrissy Hartman headshot
Service Advisor
(647 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Dealership experience 10 years

Reviews

Friendly, helpful and caring employees has been my

Friendly, helpful and caring employees has been my experience for the most part. I would like to continue my vehicle needs at this dealership when my lease ends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our team made your experience a positive one! Thank you for choosing Regal Honda, we look forward to serving you again.

I have been going there for several yrs buying a Honda.

I have been going there for several yrs buying a Honda. The team I worked with were great help to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re really grateful and appreciate you taking the time to share your experience with us.

Very courteous, friendly, and they followed through with

Very courteous, friendly, and they followed through with what they said that would do for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Kenneth! We hope you won't hesitate to reach out if our Regal Honda team can assist you again in the future!

Very helpful and patient.

Very helpful and patient. Very busy store but customers are taken care of. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback, Amanda! We look forward to seeing you next time here at Regal Honda!

Over the years I went to Winterhaven Honda not one time

Over the years I went to Winterhaven Honda not one time not two times but three times And they were so rude to me I could not believe it One time I asked them I am just simply looking for a reasonable payment when they gave me something ridiculous they said well what is your idea of reasonable? I can’t express words how insulted I was at Winterhaven Honda That’s why I chose to buy my brand new 2026 Honda SI at Lakeland Honda regal It’s not just me I am a licensed Optician through the state of Florida and one of my employees also bought a Civic touring sport from Lakeland instead of Winterhaven Yolanda Moore Rivera My brother I call him my brother we grew up together Jim Bittner, who bought 2 si from Winterhaven all of a sudden they wouldn’t work with him so he bought a Type R from Lakeland, instead of Winterhaven Honda Neela PasaD lives five minutes from Winterhaven Honda And instead of buying it there after her experience, she bought a brand new CRV high end from Lakeland regal instead of Winterhaven Honda last year Then there was the case of John Vickers bought a used Honda truck from Winterhaven Honda when he got it home the tires were below safety bar and threatened to sue them if they did not replace the tires So you see there is a pattern over and over again of illegal and just outright non-concern of the customer from Winterhaven Honda Look the names up I have names and dates of all the issues with that Dealership That is why everyone in my circle has been going to Lakeland regal Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Regal Honda. It's fantastic to hear that you and your circle have had such positive experiences with us. We truly value your business and look forward to serving you again!

It was clean and everyone was very patient and they

It was clean and everyone was very patient and they helped with all my problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and star rating! We'll see you next time! - Regal Honda

This experience was fantastic but my prior dealings with

This experience was fantastic but my prior dealings with the service department did not met my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ron, thank you for sharing your feedback. I'm glad to hear about your fantastic experience this time around! However, I apologize if our service department didn't meet expectations previously. If there's anything specific you'd like us to address or discuss further, please feel free to reach out. Thank you, Johnny Mullins - Service Manager - 863-356-4439

Everything was great.

Everything was great. Everyone was nice, place was clean and neat, service didn't take long and everything was explained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the stellar review of Regal Honda, Brendan! We’re glad everything went smoothly. We look forward to serving you again. Take care!

Our service advisor Chrissy was amazing!

Our service advisor Chrissy was amazing! She had us in, vehicle maintained and out in a very short time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Regal Honda!

I was greeted by Rob when I went to get my oil change for

I was greeted by Rob when I went to get my oil change for my car. He greeted me with a smile and was happy to assist me into the lobby where I was waiting for them to finish. He was super nice and not super pushy. I definitely liked how he was okay with my decision to do some maintenance on my car another time .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Rob and the team, Marilet! It was our pleasure to assist you at Regal Honda, and we look forward to seeing you again down the road. Safe travels!