Reviews
Always use Regal because Ray is always the friendliest
Always use Regal because Ray is always the friendliest and most helpful. I usually don't have any issues with Regal
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Linda, thank you for your loyalty and kind words about Ray and our team! We appreciate your business and look forward to serving you again at Regal Honda. Safe travels!
Thanks Talan, for understanding customers needs and
Thanks Talan, for understanding customers needs and working with me on a great deal. Keep up the hard work brother hope on 2-3 yrs after lease to purchase another with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear Talan provided excellent support and guidance at Regal Honda. We look forward to seeing you again in the future. Take care!
I was in for scheduled maintenance to my car.
I was in for scheduled maintenance to my car. I waited five (5) hours for the work to be completed. Kinda. The liaison between me and the technicians forgot me. No aplogies, just whining about “I’m handling many cases”. Dude it won’t happen again.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about your long wait and the lack of communication during your visit. We strive for efficient service, so it's disappointing to learn we fell short this time. Please feel free to reach out if you'd like us to address any further concerns or discuss how we can improve in the future. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465
Service was prompt and Rob was efficient.
Service was prompt and Rob was efficient. I was greeted warmly when arriving. Cashier was pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad you enjoyed your visit with Rob and our team! Thank you for choosing Regal Honda and for sharing your feedback. We look forward to welcoming you back in the future!
I must say Nate was a very persistent little fellow and I
I must say Nate was a very persistent little fellow and I loved how he took care of me as a customer. He wasn’t too pushy and he listen and understood the assignment. I will definitely be coming back to him when I’m ready for my jeep. Thank you Nate and your team and BTW the popsicles was my idea. Lol
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that Nate took great care of you. We’ll be sure to pass along your shoutout (and give him extra credit for the popsicle idea 😉). We can’t wait to welcome you back when you’re ready for that Jeep! Thanks again for choosing us and for brightening our day with your review.
Not very happy overall.
Not very happy overall. Used vehicle had issues within days. Trade in vehicle not paid off even though its been almost 4 weeks. Financial guy not responsive when calling to ask questions, never got a call back after leaving a voicemail.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're very sorry to hear about your experience and completely understand your frustration. Buying a vehicle should be a smooth and positive process, and it’s clear we missed the mark. We also apologize for the lack of communication from our finance department. You deserve timely and clear updates, and we regret that your calls were not returned. We take your feedback seriously and will be notifying our management team.
No issues to report.
No issues to report. Christy was very personable. Prompt service. Thank you for asking me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is great to hear! Thank you for choosing Regal Honda!
Spent 12,824 for a van not even 3 weeks ago & in the
Spent 12,824 for a van not even 3 weeks ago & in the first week battery died & a day later its not wanting to start &its leaking power steering fluid
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have always had excellent service at Regal Honda.
I have always had excellent service at Regal Honda. Rob has always been on top of every detail.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Greer! Thank you for leaving us this five-star review and for your kind words about Rob from our service team at Regal Honda. We'll see you next time!!
Picked up 2022 Honda Ridgeline brakes head chatter pads
Picked up 2022 Honda Ridgeline brakes head chatter pads were very good, but the rotors were glazed and contaminated. I had to put new rotors and new pads on all four wheels. Also, the brake fluid was old dark. Needed to bleed those as well. Pretty disappointed don’t get me wrong. They were with specs, but they did not perform well.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet expectations. While everything may have been within spec, we understand that performance matters, and it’s disappointing when things don't work out as they should. We truly appreciate you bringing this to our attention and apologize for any inconvenience it caused.