Reviews
Great folks to work with.
Great folks to work with. Did exactly what they promised. Would use them again for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are incredibly grateful that you took the time out to leave us review. We appreciate you.
Regal is a place that i would recommend to people out
Regal is a place that i would recommend to people out there. I would used Regal company anytime.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It means so much to us when our customers appreciate the hard work that goes into making each day at Regal memorable. Thank you!
Easy to deal with.
Easy to deal with. Salesman was very helpful and knowledgeable. Clean and well laid out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the Regal Honda team with your business, Ralph! We appreciate your wonderful feedback and hope to see you again in the future!
Staff were professional and helped me to understand the
Staff were professional and helped me to understand the deal and helped me to understand the features of the truck I wanted. I did not like I had to negotiate for a few hours to arrive at the best price possible for them and me but in the end it all worked out. Everything we talked about and agreed on was honored and I am happy for that. Free two tank fill ups are nice and that was the the over v
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.
I am extremely disappointed with my experience at Regal
I am extremely disappointed with my experience at Regal Honda, specifically with Thomas and the team handling my vehicle trade-in. After purchasing a car and trading in my previous vehicle, I was assured that the balance on my trade-in would be paid off promptly. Unfortunately, that did not happen. It has now been almost two months, and my previous auto loan is in delinquent payment status because Regal Honda failed to pay off the trade-in within the required timeframe under Florida law—which typically mandates payment within 10 days. This delay has put my credit at risk and caused significant stress and frustration, all due to their negligence. To make matters worse, instead of taking full accountability and correcting the situation properly, I was offered a $500 gift card—clearly intended to persuade me to change or remove my negative reviews. This felt like a clear attempt to cover up poor business practices rather than take meaningful responsibility. I expected honesty, transparency, and professionalism from Regal Honda, and sadly this experience delivered none of those things. I strongly urge anyone considering doing business here to proceed with caution, document everything, and make sure the dealership follows through on their obligations—because they certainly didn’t in my case.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm truly sorry to hear about your experience with the trade-in process. It's concerning that this situation has caused you added stress. We take these matters seriously and would like to address them directly with you. Please reach out so we can work towards a resolution together. Thank you, Cris Aviso - General Sales Manager - 8633330518
I had an appointment set up.
I had an appointment set up. I brought my car in, two hours later they called and said the part was not in and they couldn't repair it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and I sincerely apologize for the inconvenience caused. We understand how frustrating it can be when plans don't go as expected. Please reach out to Rachael Folds Parts Manager 863-333-4664 so we can look in to this matter or send me your information and we will contact you.
Professional and courteous service.
Professional and courteous service. Would not have bought the vehicle if not for Troy and your finance personnel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Troy and our finance team at Regal Acura made your vehicle purchase a positive experience. Thank you for choosing us, and we hope you're enjoying your new ride!
Environment is friendly is comfortable.
Environment is friendly is comfortable. Drinks and snacks are good. Cost of repair was expensive
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and feedback. We appreciate you trusting the Regal Honda team with your vehicle's repair and hope you won't hesitate to reach out if we can be of service again in the future!
They took the time to show me all of the features of my
They took the time to show me all of the features of my new van and didn’t pressure me too much to buy anything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Regal Honda provided a thorough and pressure-free experience while showing you the features of your new van. Enjoy every drive!
My experience with Regal Acura was professional,
My experience with Regal Acura was professional, courteous, comfortable and efficient. My interaction was pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.