Reviews
Jared was an awesome salesman, he got us out of there
Jared was an awesome salesman, he got us out of there really quick and still took time to show us everything on our new car and answer any questions.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Michelle! We're thrilled to hear that Jared provided you with exceptional service and helped make your experience at Palm Chevrolet quick and informative. Enjoy your new car, and we look forward to seeing you again soon! Best, The Palm Chevrolet Team
I was pleased they were able to get my truck in and
I was pleased they were able to get my truck in and repaired in a timely manner
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! I'm thrilled to hear that we could get your truck repaired in a timely manner. At Palm Chevrolet, we strive to provide efficient service for all our customers. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director
This dealership tried to scam me into trading my vehicle
This dealership tried to scam me into trading my vehicle for a lower amount then it was worth by grossly exaggerating the cost of the repair for my vehicle in order to tempt me into trading it in for a new vehicle on their lot!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Carolyn. We take your feedback seriously and understand your concerns regarding the trade-in process. At Palm Chevrolet, we strive to provide accurate and fair evaluations for all vehicles. Our team encourages you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us, and we appreciate the opportunity to improve. Best, The Palm Chevrolet Team
The service department needs to give more communication
The service department needs to give more communication when they are servicing your car. They had our car for 14 days and we had to beg them to give us updates.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Our team has acknowledged this review.
Bobby Sue got me in and out within an hour as a walk in.
Bobby Sue got me in and out within an hour as a walk in. Perfect
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that Bobby was able to assist you so efficiently during your visit to Palm Chevrolet. We strive to provide excellent service, and your feedback truly motivates us. We hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director
Trade-in value was generous and the original quote was
Trade-in value was generous and the original quote was fair, so there was no need to haggle and spend extra time negotiating. Aaron had everything ready before we even showed up, with only very short notice. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sean, thank you for taking the time to share your positive experience with us at Palm Chevrolet! We're thrilled to hear that you found the trade-in value generous and appreciated the fair quote. It's great to know that Aaron was able to have everything prepared for you, making the process smooth and efficient. We look forward to seeing you again for your next visit! Best, The Palm Chevrolet Team
Didn’t send someone to explain the vehicle whatsoever.
Didn’t send someone to explain the vehicle whatsoever. Sven, finance manager & Rick were so annoyed with us, they didn’t even follow up!
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Jon. We appreciate your feedback regarding your interaction at Palm Chevrolet. It’s important to us that all our customers receive the support they need, and we will address your concerns with our team. If you would like to discuss this further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Best, The Palm Chevrolet Team
Lindsay King went out of her way to take care of our
Lindsay King went out of her way to take care of our needs. They pulled two vehicles off the showroom floor for us to test drive and we chose one. Mike was very good on helping us to sign and Jason came over to thank us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear that Lindsay went above and beyond to assist you and that Mike and Jason contributed to your positive experience at Palm Chevrolet. We appreciate your business and hope you enjoy your new vehicle. Please come back and see us again soon. Best, The Palm Chevrolet Team
Neal Mackey was fantastic.
Neal Mackey was fantastic. Neal along with everyone else helped us get the best deal they could for us!!! We love our Traverse!!! Couldn’t ask for a better team of people to help get what you want. Many thanks to all!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re pleased to hear you had a fantastic experience with Neal and the team at Palm Chevrolet. It's great to know you love your Chevrolet Traverse. We appreciate your feedback and look forward to welcoming you back soon. Best, The Palm Chevrolet Team
Everybody that I have dealt with is extremely
Everybody that I have dealt with is extremely professional, friendly and thougherful.I would definitely recommend them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback! I appreciate your recommendation and am glad to hear that our team at Palm Chevrolet provided you with such a positive experience. We look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director