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Continental Toyota

(3,031 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 state dealer award
View 10 awards
2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 722-5549 (877) 722-5549
Used (888) 429-1257 (888) 429-1257
Service (866) 454-1912 (866) 454-1912

Reviews

(3,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Continental Toyota from DealerRater.

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107k service

Proper, timely maintenance is what keeps vehicles on the road. The service department at Continental Toyota has performed their tasks to my benefit at each visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for this review. We are happy to hear that your service experience was five star here at Continental Toyota. We value the feedback we receive from our customers and so we really appreciate you taking the time to review us. Have an amazing day!

Great Customer Service!

Great customer service! The employees were super friendly and very professional. They took awesome care of my elderly parent's car to make it safer for me to drive them around when I'm in-town. I highly recommend their service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear about your five star experience working with our service department here at Continental Toyota. Thank you for taking the time to review us and for your recommendation. Have a great day!

Excellent experience

A absolutely easy buying experience and wonderful perks Jim Witt was easy to work with and I would highly recommend anyone to purchase a car from this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to review your experience at Continental Toyota, and for your recommendation. We are happy to hear you had an easy car buying process with Jim W. We hope you have a great day and happy motoring!

Tire rotation required and done in a timely fashion. Thanks

I've always found the staff at Continental to be friendly, courteous, and professional. Andy Sanchez is my go-to Service Advisor, and he makes sure that I'm aware of anything needed for my 2013 RAV4, and efficiently addresses vehicle concerns that I may have. Thank You, Andy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this review and your kind words about Andy here at Continental Toyota. We are thrilled to hear you had a five star experience with our service department. Have a great day!

We received a great service from our sales person

Rick Mendoza was amazing during our buying process, he was very pleasant and answered all of our questions. He made our car buying process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Customer satisfaction is our number one priority at Continental Toyota and we are happy to hear you had an easy car buying process with Rick M. Thank you again and have an amazing day!

My Car Buying Experience at Continental

Our intentions in visiting Continental Toyota dealership was just to check and survey the dealership for brandnew 2018 model Toyota Camry. Because of their vast inventory selections of Toyota Camrys and the good dealer discount we got and the professional attention given to us by Ian Goldberg, we ended up buying the car at this dealership. Bottom line: I'm happy with my car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are happy to hear about your five star experience working with Ian G. here at Continental Toyota. We hope you enjoy miles and miles of smiles in your new 2018 Toyota Camry!

Outstanding

Nathan was a pleasure to work with, he was very receptive to my needs, he went above an beyond his normal duties. In my opinion Nathan demonstrated that he is an asset the Continental dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had a five star experience and that Nathan went above and beyond to help you. Our customers are our top priority and we really appreciate receiving your feedback. Thank you for taking the time to review us and we hope you have a wonderful day!

Great Customer Service

Very satisfied with this particular dealership. Our first Toyota and I am so glad that we purchase from Continental Toyota! I was recently in for a oil change, tire rotation, and to change some filters. The customer service is outstanding and they are very thorough through the whole process. The waiting accommodations are great. They are very generous and clean! I will definitely be back and recommend this dealership to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this review. Our customers are our number one priority, so we really appreciate hearing about your five star treatment you received here at Continental Toyota. Thank you again and we hope you have an amazing day!

Excellent customer service

Brought in my car for oil change and a new key fob to replace the one I recently lost. Service advisor Mark called later to give me an update on my brakes recommending that rear ones be replaced but assured my that front ones had more life. Regarding the key fob, he said that a key had to me precision cut & that he could mail it to me when it as ready. It turns out that he had to send a person on an errand to a place that prepares these keys. He had the key made and it was ready for me when I picked up the car later that afternoon. Thanks to Mark for taking the extra step to solidify us as a Toyota family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We are happy to hear that Mark went the extra mile to get your key fob. Thank you again for this review and we hope you have a great day!

Mistakes happen

I visited and purchased four new tires on Monday. On Wednesday I found out my tires were installed incorrectly. When I came back to correct the issue, Nathan was very apologetic that the mistake occurred and went above and beyond to rectify the situation. Without his outstanding customer service I would have been extremely unhappy, but instead I was smiling while I was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing us with this feedback and giving us the opportunity to resolve this issue. We are happy to hear Nathan went above and beyond to fix your tires. Please feel free to contact us with any questions about your service visit. Have a great day!