Reviews
Rob is just the best.
Rob is just the best. He takes great care of my car and make sure it’s running in tiptop shape
Rob is just the best.
Rob is just the best. He takes great care of my car and make sure it’s running in tiptop shape
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Krystal, we're glad you had such a wonderful experience with Rob and the team and that Rob always makes sure you and your car are well taken care of. We love to hear that and thank you for this review. Have a wonderful day!
This is the third vehicle I have bought from Darrell
This is the third vehicle I have bought from Darrell Waltrip Subaru, and I could not be happier with the whole process start to finish. Calling ahead prior to arrival on the lease of a new car saved a ton of time. I was in an out of the dealership in 90 minutes, as promised by Robert, with the agreed upon cost. They are my go-to car dealer in Middle Tennessee.
This is the third vehicle I have bought from Darrell
This is the third vehicle I have bought from Darrell Waltrip Subaru, and I could not be happier with the whole process start to finish. Calling ahead prior to arrival on the lease of a new car saved a ton of time. I was in an out of the dealership in 90 minutes, as promised by Robert, with the agreed upon cost. They are my go-to car dealer in Middle Tennessee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike E, we really appreciate your feedback! We love that you have been in three times with us to purchase and that this most recent experience with Robert was a great one. Buying a vehicle can be time consuming and stressful so we try our best to alleviate that as best as we can! We thank you for the kind words and look forward to seeing you in the future! Have a great day!
I have always brought my Subarus here for service.
I have always brought my Subarus here for service. Their service department is very trustworthy and efficient. Marwan is always great!
I have always brought my Subarus here for service.
I have always brought my Subarus here for service. Their service department is very trustworthy and efficient. Marwan is always great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tyler L, thank you for taking the time to fill this review out on Marwan and the team and we love that you feel the team is trustworthy and efficient. Those are two things we strive for with all of our guests. Have a wonderful rest of your week!
I really enjoy coming here for service and that’s hard to
I really enjoy coming here for service and that’s hard to say about other dealerships! Marwan explained everything thoroughly and helped me budget for a repair! They even send you an inspection video of your car!
I really enjoy coming here for service and that’s hard to
I really enjoy coming here for service and that’s hard to say about other dealerships! Marwan explained everything thoroughly and helped me budget for a repair! They even send you an inspection video of your car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brent, we're glad you had such a wonderful experience with Marwan and the team and that you also enjoyed your video inspection of your vehicle. Thank you for taking the time to fill out this review on a busy holiday week and have an amazing day!
Always receive great service from Darrell waltrip Subaru!
Always receive great service from Darrell waltrip Subaru! Marwan in service is awesome! very helpful staff here!
Always receive great service from Darrell waltrip Subaru!
Always receive great service from Darrell waltrip Subaru! Marwan in service is awesome! very helpful staff here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Morgan S, we're glad you had such a wonderful experience with us! We love that Marwan and the team took excellent care of you and were helpful on your visit! We thank you for taking the time to fill out this review and hope you have a great day!
Excellent experience that resulted in my purchase of the
Excellent experience that resulted in my purchase of the vehicle I was looking for. Great response to my inquiry.
Excellent experience that resulted in my purchase of the
Excellent experience that resulted in my purchase of the vehicle I was looking for. Great response to my inquiry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Pop, thank you; we appreciate your feedback! We love that you had an excellent experience and that our help in getting you information was able to result in you buying a vehicle from us. We thank you for your review and hope you enjoy your vehicle!
If you live in the Franklin area this is the place to get
If you live in the Franklin area this is the place to get your Subaru serviced! Upon arrival everyone was friendly and greeted me! My service advisor Marwan was very helpful and knowledgeable. Darrell waltrip Subaru does an amazing job!
If you live in the Franklin area this is the place to get
If you live in the Franklin area this is the place to get your Subaru serviced! Upon arrival everyone was friendly and greeted me! My service advisor Marwan was very helpful and knowledgeable. Darrell waltrip Subaru does an amazing job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry G, we're glad you had such a wonderful experience with us! We love that Marwan took such great care of you and that he made you had a great visit! We thank you so much for this review and we look forward to seeing you in the future.
My recent Subaru Legacy purchase was amazing!
My recent Subaru Legacy purchase was amazing!! Radek and Adam in sales got me in the right car to fit my budget and Jason in finance worked with the bank to match the interest rate my bank quoted me and got me better bank terms with their bank!! It was a no brainer to buy from this dealer and I can’t recommend them enough!! I have already sent my daughter and son to buy a Subaru from them!!
My recent Subaru Legacy purchase was amazing!
My recent Subaru Legacy purchase was amazing!! Radek and Adam in sales got me in the right car to fit my budget and Jason in finance worked with the bank to match the interest rate my bank quoted me and got me better bank terms with their bank!! It was a no brainer to buy from this dealer and I can’t recommend them enough!! I have already sent my daughter and son to buy a Subaru from them!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
April, thanks for taking the time to leave a review. We love that Radek, Adam, and Jason took great care of you and got you a better rate to make sure you got the best deal possible! We look forward to hopefully seeing the rest of the family in to get a Subaru as well and hope you have a wonderful rest of your week!
Rob Selph is great!
Rob Selph is great! I appreciate his help in answering questions about Subarus with third row seating!
Rob Selph is great!
Rob Selph is great! I appreciate his help in answering questions about Subarus with third row seating!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt, thank you for your kind words and this wonderful review! Rob does a great job and always tries to be helpful and answer his guests questions to the best of his ability. We thank you for this kind review and hope you have a great day!
While Darrell Waltrip Subaru has an amazing team some
While Darrell Waltrip Subaru has an amazing team some folks deserve special recognition. I purchased my Chevy Colorado from DW Subaru in 2022 and that experience was great. I found myself in need of a superior technician when other factory dealers were unable to diagnose a problem. Will Allen introduced me to Dustin. In less then five minutes Dustin identified the problem and I left feeling secure in his abilities. Sure enough he nailed it out of the park. Kudos to this young man and the entire team at Darrell Waltrip service department. You will always get a great recommendation from me.
While Darrell Waltrip Subaru has an amazing team some
While Darrell Waltrip Subaru has an amazing team some folks deserve special recognition. I purchased my Chevy Colorado from DW Subaru in 2022 and that experience was great. I found myself in need of a superior technician when other factory dealers were unable to diagnose a problem. Will Allen introduced me to Dustin. In less then five minutes Dustin identified the problem and I left feeling secure in his abilities. Sure enough he nailed it out of the park. Kudos to this young man and the entire team at Darrell Waltrip service department. You will always get a great recommendation from me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jack, we are glad to hear you enjoyed your experience with Will Allen and Dustin. Thank you for your comments and 5-star review. Have a great day!